I'm a dedicated and versatile customer experience professional with over six years of experience in client servicing, specializing in the financial services and e-commerce sectors. I take pride in being both a team player and a change agent—leading high-performing teams, driving service excellence, and mentoring others to reach their full potential.
Throughout my career, I’ve successfully handled complex financial products, ensured regulatory compliance, and localized content to better serve diverse markets. My strength lies in blending strategic thinking with on-the-ground operations—always with a focus on delivering exceptional service and measurable results.
I’m passionate about building positive, collaborative environments where teams thrive and clients feel valued.