Lungile Mlambo

EMAIL: --MOBILE: - LOCATION Lungile Gloria Mlambo 1411 Block 9, Doornkop, 1723 Lungile Gloria Mlambo A mature, innovative, and hardworking individual. A self-starter who can follow instructions and a fast learner who can work with minimal supervision. Can equally work alone or as part of a team. A reliable individual who has the ability to meet deadlines and ensures to perform to the highest standard possible. With superb communication skills and can easily engage in conversation with anyone, building rapport and asking questions in order to get a better understanding of their needs. Can communicate effectively with people from different background and would be an asset to any employer who values loyalty, dedication and responsibility. Has a warm way with people, and is more than able to meet expectations in terms of efficiency, accuracy, timeliness and professionalism of service Personal Profile Nationality South African Gender Female Educational Qualifications 2018 EOH 2009 Grade 12, National Senior Certificate Dr B.W Vilakazi High School Date of Birth 29 January 1990 Civil Status Single Certificate in Information Technology Technical Support Achievements  Certificate of Excellence – Khutso & Thando Enterprise (Year 2015) Criminal Records None Languages English, IsiZulu, IsiXhosa & Siswati Computer Skills  Microsoft Office  Internet & Email Work Knowledge & Skills         In-depth knowledge of Microsoft Office, email & other applications. Extensive knowledge and experience in administration & sales. Effective networking techniques and outstanding interpersonal skills. Always maintains a positive and consummately professional demeanor, with ability to instill the trust and engagement of others. Can easily build rapport with customers, vendors, and stakeholders both in person and in writing. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win loyalty An ability to handle the pressures arising from having to meet deadlines and targets. Fluency in English with a strong ability to remember. Personal Skills Work Experience  Self-Starter Sales Consultant / Administrator  Team player  Problem solving Tennas Platinum June 2018 – November 2018  Decision making Major Duties  Communication skills  Time Management skills Office Skills  Telephone Skills  Customer Service  Filing & Records Management  Administrative Support  Reports & Spreadsheets  Data Entry            Find prospective customers and new target segments Answering, screening and forwarding of calls. Collaborate with the marketing department to prepare common strategies Monitor sales numbers and marketing metrics Undertaking daily administrative tasks to ensure the functionality and coordination of the company`s activities Managing agendas / travel arrangements / appointments etc. for the management Managing phone calls and correspondence (e-mail, letters, packages etc.) Creating and updating records and databases with personnel, financial and other data Tracking stocks of office supplies and placing orders when necessary Submitting timely reports and preparing presentations/proposals as assigned Administration and office support activities. Head of Administration MBEE Projects January 2013 – June 2018 References Bongi Mngomezulu Director MBEE Projects Tel: - Tshepo Mngomeni Supervisor Bruma Finance Tel: - Major Duties        Supervising administrative staff and dividing responsibilities to ensure performance Administration and office support activities. Enter and update customer information in the system. Providing customers with brochures, information about the company. Responding to customer enquiries Contacting potential or existing customers to inform them about special promotions. Answering questions about the company. Telesales Nakedi Kobe Bruma Finance April 2012 – December 2012 Director Tennas Platinum Tel: - Other Roles  Freelance Field Salesperson for Angel Wings (June 2019 – Current)