Luke Shreve

Luke Shreve Frontend Developer Tennessee, Cleveland, United States, 37311 -- Professional summary Skills Creative and adaptable Frontend Developer with ~1 year of experience. Possesses strong customer service skills and a keen attention to detail. Thrives under pressure and adapts quickly to new situations and challenges. Eager to apply time management and organizational abilities to contribute to company growth. Currently pursuing frontend development certifications and continuously improving skills. Additionally, has a passion for hardware and has been effectively troubleshooting and resolving issues for family members for 6 years. HTML/CSS (Beginner) Employment history Clear Communication (Expert) Word for the World | Mission Intern | Manila, Philippines Problem-Solving (Expert) Mar 2023 - Jan 2024 Technical Support (Beginner) Assist in organizing and coordinating trips and events Willingness to Learn (Expert) Support the development and implementation of innovative strategies to engage and mobilize volunteers for trips and events Attention to Detail (Expert) Collect and analyze data from mission trips and events to identify trends and improve future planning and coordination Teamwork and Collaboration (Expert) Conduct research on potential target markets for mission trips and events to identify new opportunities for growth and outreach Common Sense (Expert) Mechanically Inclined (Skillful) JavaScript (Beginner) Heavy Lifting (Expert) Computer Skills (Experienced) Following Instructions (Expert) Research and identify potential partnerships with local churches, organizations, and businesses to collaborate on mission trips and events, expanding the network and impact of Word for the World Missions Virtual Reality (Experienced) SandboxVR | Team Member | Atlanta, GA Customer Service (Experienced) Oct 2022 - Mar 2023 Developed positive customer relationships through friendly greeting and excellent service. Addressed customer needs, responding to specific requests. Worked hard to learn required tasks quickly to maximize performance. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity. Rotated through a series of different stations based on team needs. Built and maintained working relationships with peers and upper management. Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked. Stayed informed of company and store updates from leadership. Ensure the proper set-up and operation of virtual reality equipment to provide an immersive and enjoyable experience for guests. Hardware Troubleshooting (Beginner) Languages English (Expert) Links https://www.linkedin.com /in/393creative https://github.com/393Creative Employment history Chick-Fil-A | FOH Team Member | Tucker, GA Jan 2022 - Oct 2022 Memorized menu and offered discerning recommendations, remained steps ahead of guests' needs and desires and accurately gauged level of interest in conversation and small talk. Explained menu items, took orders and delivered food courses according to instruction. Welcomed each guest warmly, opened the door and engaged guests to learn how to best serve needs. Followed national, state and local safety, health and sanitation guidelines to protect guests. Replenished supplies and organized food preparation stations to maximize productivity. Worked hard to learn required tasks quickly to maximize performance. Bussed tables between courses, loading and unloading trays to expedite service. Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions. Rotated through a series of different stations based on team needs. Built and maintained working relationships with peers and upper management. Dunkin' | Team Member | Chattanooga,Tn Aug 2021 - Nov 2021 Developed positive customer relationships through friendly greeting and excellent service. Addressed customer needs, responding to specific requests. Worked hard to learn required tasks quickly to maximize performance. Rotated through a series of different stations based on team needs. Built and maintained working relationships with peers and upper management. Contributed to team safety and productivity by removing safety hazards and keeping areas neat and wellstocked. Looked for ways to go above and beyond job requirements. Upheld high standards of productivity and quality in operations. Stayed informed of company and store updates from leadership. Stayed calm during high stress days Consistently provided excellent customer service to ensure customer satisfaction and loyalty. Education High School Diploma | Parkview High School | Lilburn, GA Aug 2017 - May 2021 Courses Frontend Development Career Path | Scrimba Sep 2023 - Present