Luisa Osorio

LUISA F. OSORIO --co.linkedin.com/in/luisaosorio/ I am a self-starter, tech business passionate and expert product manager. I have created and developed first hand numerous digital products from start-up initiatives, or business consulting to mature companies using agile methodologies for developing apps, web services and software. My philosophy is that every business is unique and that you can create a long lasting business model by developing your products always on real customer-satisfying needs. EXPERIENCE Lazos Internos Bogotá, Colombia Product Management Consultant May 2015 – Present My job at the companies we work with is to determine the potential market and develop the products or services to transform them into structured growth systems. • Intervened the client company “A Right Car” in Orlando, USA by producing all planning and first stage execution of the company’s first online credit approval system and direct customer online sales service. We achieved a growth in sales of US$100,000 in one month. • Intervened the client company “Oxymet” in Soacha, Colombia with agile methodology to develop their online presence and an MVP for a Raw Material Mix software. We achieved the closing of 3 major export clients with sales of US$300,000 per month. The Raw Material Mix Software allowed the company to control and measure profit adequately and helped launch it into a full company sale for twice the company’s initial value. • Build proposal specifications for the “TPaga Wallet” APP to accomplish adoption goals. • Build proposal specifications for the “Preo” APP to accomplish engagement goals. Fixed Agency.com Bogotá, Colombia CEO November 2014 – April 2015 Managed the agency’s new business model, and APP’s and software developments. Visit: www.fixedagency.com • Developed Diagnosite’s MVP and sold an average of 10 site evaluations per week for two months. The market need was present but the company decided to focus on a different service. • Developed Sunday Closet’s MVP and registered a database of 50 interested users during the first month. • Build specifications for the “Galf” APP. PayU Latam Bogotá, Colombia Aggregator Latam Product Manager March 2011 – October 2014 As Latam Product Director I managed to: • Develop and launched the company’s first APP solution to receive payments in Colombia: PayU Swipe. • Develop the online account registration or client on boarding process for Colombia, Mexico, Brazil and Peru with over 2,500 merchants subscribed per month during the first four months. • Optimized the aggregator’s TPV (Total Processed Volume) from US$6Million per month to US$15Million per month in a four-month period in Colombia. • Develop the Payments Link service for aggregator account in Colombia, Mexico, Peru, and Brazil. The service is being used today by the company’s APP “PayU Business”. • Implemented the company’s anti fraud system (MAF) in Colombia, Mexico and Perú. Unify Communications (Siemens Enterprise Communications) Bogotá, Colombia BA Sales April 2010-March 2011 Developed a successful financial and commercial viability model for evaluating sales opportunities that the company adapted for all BA processes in Colombia and is still in use today. Aon Affinity Colombia Bogotá, Colombia CEO Assistant May 2009-April 2010 Participated on developing the business model proposal that earned Aon Affinity a US$10 Million contract for selling Aon life insurance to ETB (Bogotá Telephone Company) customers. Policlínica El Sosiego S.A Bogotá, Colombia Administrative Assistant and Member of the Board of Directors June 2005 – December 2007 • Adapted the clinic’s safety manuals to the new government health rules and regulations. • Developed a new strategic plan after the retirement of the previous administration. • Analyzed and evaluated monthly reports with other members of the board. Universidad de los Andes, Business Research Department Bogotá, Colombia Research Project November 2006 – April 2009 • Business history research assistant for the research project “100 Empresarios Colombianos del Siglo XX” (100 Colombian Entrepreneurs of the XX Century). • Interviewed entrepreneurs and compiled research results for the publication of 2 business biographies on the department’s critical review compilations. PERSONAL ENTREPRENEURIAL ENDEAVORS Organización Red Futuro Bogotá, Colombia Co- Founder and consultant October 2009 –Present As a family project, my mother and I created a program to promote productive social inclusion in Colombia. The program is now the foundation for “Organización Red Futuro, which hires with the state to promote the program around the country. Secure Translations LLC New Orleans, LA, USA Co- Founder and Member of the Board of Directors November 2007 – August 2010 • Founded Secure Translations LLC, an online translations company that offered Spanish, English and French translation services for documents and audio files. • Signed a 3-year contract with the Louisiana County Jail to translate inmate documents and phone conversations. • Managed the operations network with 11 translators and the online site. ACADEMICS University of Alberta Remote Software Product Management Specialization September 2017 - Present 5-month program and 1 month capstone project Master Agile development and effective interactions to drive the making of great software products Universidad de los Andes, Facultad de Administración Bogotá, Colombia Bachelor in Business Administration June 2009 Major: Finance GPA: 3.9 / 5 Teacher’s assistant for the “Introduction to Business” course, “Business History” course for graduate and undergraduate programs, “Finance” courses and “Government Management” course. Tulane University, A.B. Freeman School of Business Bachelor of Science in Management Majors: Finance and Management GPA: 3.34 / 4 Tulane Founders’ Scholarship CERTIFICATIONS Bogota Institute of Technology Programming Technologies Front end: HTML/CSS, Java Scripts, CSS Properties Back end: Java applications, JDK, Web service and MySQL UC Davis, University of California Online Division Web Development Certification Front end: HTML/CSS, Java Scripts, CSS Properties New Orleans, LA, USA December 2008 Bogotá, Colombia October 2017 - Present Remote September 2017 - Present LANGUAGES • Spanish: Native • English: Fluent / Above average • Portuguese: Intermediate / Business Level HOBBIES AND EXTRACURRICULAR ACTIVITIES • Volunteer at the “Women for Colombia” foundation to organize annual trips and conventions-. • Spokesperson for Colombia at the “Women in Business Harvard Convention” 2009. • Member of the women's soccer team at PayU Latam-. • Member of the volleyball team for Siemens S.A-. • Training squash and swimming routines 5 days a week. • Reading, traveling, choir singing, horseback riding and zombie events and games.