Luisa Acosta

 Luisa D. Acosta Blk 27,Lot 7,St.Joseph Village, Brgy. Old Sagay, Sagay City,Negros Occidental, Philippines Mobile Number:- Email add:- Skype name: live:luisa88acosta_1 PROFESSIONAL PROFILE Seeking a full time position as a Virtual Assistant . Bringing 5+years hand’s on experienced in clerical and administrative support. Highly experienced in providing excellent customer service,clerical work, sending emails, handling customer complaints effetive and efficient with special talent in selling skills. SKILLS Knowledge in Microsoft Office/Word Research management Know how to do basic photo editing Social Media Marketing • Knowledgeable in Microsoft excel • Excellent customer service and can handle calls • Demonstrated sound work ethics. • Strong interpersonal skills • Able to inspire, comfort, build self-esteem • Excellent verbal and written communication skills WORK EXPERIENCES PJ.Lhuillier Group of Companies December 2013 - August 30,2019 Pawnshop and Remittances RESPONSIBILITIES • Provides clerical and administrative support to Cebuana Lhuillier branches. Handle branch transactions- remittance,pawning, insurance, and other financial products and services. Attends promptly to customer queries, complaints and problems and resolve issues and concerns timely and effectively. Handles appraisal and verifies value of items being pawned. Monitor the movement of pawned jewelry items in and out of the branch and conduct inventory of items. Perform other duties/tasks that maybe assigned from time to time . Megavia Corporation March 2012- July 30,2013 Distributor Phillip Morris Phils. RESPONSIBILITIES • Cashier/Accounting assistant Incharge of payables. Checking the daily cash balance. Organized and maintain records. Submit accurate and timely reports daily to accountant. Cash disbursement incharge. Deposit daily collections to the bank. Answer telephone calls. VA WARRIOR Social Media Marketing ( Facebook) Part time EDUCATION Bachelor of Science in Commerce Major in Business Management Escalante City, Negros Occidental, Philippines • Management Society Member • Dean’s list SEMINARS ATTENDED: Management Society Organization January 2006 Anti-Money Laundering Act(AMLA) July 18, 2014 Business Quality Training August 13-15, 2015 Gold Appraising Workshop November 16-17,2015