Luis Ramirez

 Luis Fernando Ramírez Herrera Personal Information Address: Calle 58, #30-53, Barrio Conucos Bucaramanga, Santander, Colombia Phone: - Email Address:- Professional Profile Spanish Translator/Interpreter, customer service agent. Responsible, serious, punctual, committed to work. I accept with optimism every proposed challenge. Proactive, organized, agile, and efficient. Investigative and productive, detail and result oriented person. Experienced Interpreter with knowledge of different subjects such as finances, customer service, insurance, health care, among others. Personal/Professional Skills English Skills C1 Native Spanish Speaker Speed for Reading and Writing Self-starter Ability to work under pressure Active listening Problem-solving Academic Formation University: “IUFRONT”, Degree in Business Administration in Bank and Finances (2016 – 2018) High School: Technical school “Juan Antonio Román Valecillos”, graduate with Medium Level Diploma in instrumental Performance -) Languages: Native Spanish / English level C1 Work Experience Accedo Colombia S.A.S Teleperformance Colombia S.A.S The Credit Pros From May, 2018 to August, 2019 From September 2019, to June 2020 September 2020 - Present Chat Agent Interpreter Client Success agent Sales representative DIRECTV/AT&T Spanish Interpreter Customer Service/ Credit Advisory