Luis Manzanero Garcia

LUIS F. MANZANERO IT Professional CONTACT PROFILE - Bachelor’s degree in computer sciences, certified SCRUM Foundations, SCRUM Developer and SCRUM Master, certified in Public Policies among others. Over 20 years of experience leading IT departments, managing software development projects and leading software development teams, both in government and private sectors. -www.linkedin.com/in/luis-manzanerogarcía-5b21502b LANGUAGES Spanish English SKILLS I´m used to manage multiple projects at the same time Ability to communicate and interact with top management and directive areas. Team oriented. EDUCATION BACHELOR DEGREE IN COMPUTER SCIENCES, UNIVERSIDAD AUTÓNOMA DE YUCATAN Graduated in 1993 from the second generation of the career, with an overall score among the first 10 of the class. My bachelor thesis was about Hipertext and multimedia in Windows. SCRUM CERTIFICATIONS, CERTIPROF, PROFESSIONAL KNOWLEDGE From jun 2023 thru oct 2023, I obtained the: SCRUM Foundation Professional Certificate (SFPC), SCRUM Master Professional Certification (SMPC) and OTHER COURSES Graduated in public policies course from the Marista University from nov 2014 thru mar 2015. Database administration for progress databases course, march 2006. Performance and tunning for progress databases course, march 2006. Key performance indicators design and statistics for managers course at Colegio de Puebla, jul – aug 2005. SCRUM Developer Professional Certification (SDPC) EXPERIENCE ASSOCIATE DIRECTOR, MÉRIDA YUCATÁN MUNICIPALITY, SEPT 2012 – JAN 2025 As an associate director of software development, I oversaw a team of 35 developers among 5 different departments and responsible for the maintenance and new development for over 80 systems in various technologies like Progress, .net, java and others, running 24/7 for over 800 internal users and public in general. One of our greatest achievements was in 2024 when over 50% of property taxes in the municipality were collected via our website instead of the presential offices. HOBBIES AND OTHER INTERESTS Woodworking Fishing OPERATIONS MANAGER, SIMETRICAL S.A., AUG 2010 – SEPT 2012 Simetrical is dedicated to developing specialized software tools to increase productivity and revenue for car retailer agencies. My main job as the operations manager was to secure the daily delivery of up-to-date strategic KPIs to all our customers, 7 days a week before 9 am as stated in the contract. One of our most important achievements was the implementation of our software and service to all Nissan dealers in whole Mexico. Classic rock and Latin American novels. CORPORATE IT MANAGER, GRUPO CER, S.A., JAN 2008 – AUG 2010 Grupo CER is a corporation owner of car retailer agencies in Yucatan and Quintana Roo and owner of the Hertz car rental franchise in whole Mexico. I was in charge of the IT department supervising the operation of our ERP, infrastructure, telephony and tech support for all our users. IT DEPARTMENT MANAGER, MINISTRY OF EDUCATION OF YUCATAN, SEPT 2001 – OCT 2007. As the IT department manager, with a team of 26 people, I oversaw systems operations, software development, infrastructure, networking and tech support for overt 1500 client PCs. This includes supporting the HR & payroll for over 26,000 employees and the students’ information databases for all the public schools in Yucatan. BILLING AND INVOICING SUPERVISOR, PORTATEL DEL SURESTE, AUG 2000 – SEPT 2001 Portatel was a company dedicated to cellular phone services, as the billing supervisor, I was in charge of the operation of the billing system “minicell”, written in Progress Software, dedicated to register an bill all the company’s clients service. The billing service had to run in real time 24/7. PROJECT LEADER, MÉRIDA YUCATÁN MUNICIPALITY, APR 1999 – AUG 2000 As a project leader, I had a team of 2 software developers and the responsibility to ensure the correct analysis, development, testing and deployment of several software projects for the municipality, all of those projects in Progress Software technology. SOFTWARE ENGINEER, ROYAL 4 SYSTEMS, AUG 1998 – APR 1999. My role as a software engineer was mainteinance, improvement and tech support for the ERP software developed by Royal 4 systems. SOFTWARE ENGINEER, BANCO DEL SURESTE, FEB 1995 – AUG 1998. As a software developer for the bank, I had to implement several upgrades to the banking system “Ovation” to ensure compliance with Banco de Mexico’s regulations and improvements to the system for our users. SOFTWARE DEVELOPER, HIDROGENADORA YUCATECA S.A. APR 1994 – FEB 1995. As a software developer for Hidrogenadora, I had to implement upgrades and do tech support to the company’s ERP “Titán”, written in progress technology.