Luis T. Manlapaz
Calle 13 Queborac Bagumbayan Sur
Naga City, Camarines Sur
Mobile: --https://www.linkedin.com/in/luis-manlapaz-39078bb6/
PROFESSIONAL SUMMARY
Virtual Assistant
I am also a detail oriented Virtual Assistant and customer service advocate with experience
providing exceptional support and ensuring projects are completed on time and with extreme
confidentiality. Hard-working and self-motivated virtual assistant in social media marketing, website
content administration, lead generation, and various personal assistance tasks. Able to focus on work
without need for supervision.
PERSONAL INFORMATION
Age
Birthday
Place of Birth
Height
Gender
Civil Status
Nationality
Religion
Mother’s Name
Father’s Name
31 years old
September 14, 1991
Masbate, Masbate
5’7
Male
Single
Filipino Citizen
Roman Catholic
Chelsea T. Manlapaz
Orlando A. Manlapaz
EDUCATIONAL BACKGROUND
➢ 2019- August 12, 2022
Apicius Culinary Arts – Naga City
CTH - Confederation of Tourism and
Hospitality Diploma in Professional
Cookery - Level 3
➢-
Ateneo De Naga University
Bagumbayan Sur, Naga City
Bachelor of Arts & Science
(Undergraduate)
➢ Secondary
Masbate National Comprehensive High
School
Masbate City
➢ Primary
Jose Zurbito Sr. Elementary School
Quezon St, Masbate City, Masbate
NATIONAL CERTIFICATE
➢ National Certificate for Cookery NC II – Passed June 19, 2022
ONLINE CERTIFICATE
➢ Email Marketing Certified – HubSpot Issued: February 2024 –
Expires: March 2026
Certification ID: ea0a3054a7e84c27a4ef70a2e79cb0dc
https://app.hubspot.com/academy/achievements/m4hn5xs5/en/1/luismanlapaz/email-marketing
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Email Marketing Strategy Fundamentals
Understanding the Importance of Segmentation and Contact
Management in Email Marketing
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•
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Understanding Permissions and Deliverability
Understanding the Power of Personalization and Automation in Email Marketing
Understanding Design in Email Marketing
ON THE JOB TRAINING EXPERIENCE
➢ Villa Caceres Hotel, Naga City
February 2022- April 2022
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Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales.
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Study each recipe and gather all necessary ingredients.
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Cook food in a timely manner.
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Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
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Check freshness of food and discard out-of-date items
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Ensure compliance with all health and safety regulations within the kitchen area
COMPETENCIES
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Assessing employee’s performance
Motivating/coaching employees
Good communicating skills
WORK EXPERIENCE
➢ August 2013-May 2020
Team Leader (Chat Support Campaign)
Digital Minds BPO Services Inc.
2nd floor Isage Building, Magsaysay Avenue,
Magsaysay Bridge, Naga City
`
Roles & Responsibilities
•Coach Team Members
•Identify team goals and evaluate team progress
• Organize team initiative
•Update CRM & google sheet
• Manage payroll using google sheet
➢
March 2020- March 2021
•Xbox In-game & Technical Expert
Directly.com
•In game & technical support for gamers
➢ June 2021 - September 2021
Lead Generator & Researcher
Moti Media 飛晨媒體 Hong Kong
Roles & Responsibilities
• Research writers, animators, directors
•Validate Leads
➢ Nov 2021 - Nov 2022 ·
Lead Generator & Researcher (Project Based)
Sustainable. Planet
Roles & Responsibilities
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➢ September 2021 – December 2021
Provide leads with a valid email address
Update CRM with correct information
Data Clean up
Lead Generator– Freelancer Omni Influence
Roles & Responsibilities
• Research podcast about b2b
• Gather LinkedIn profiles of the host/CEO
• Validate the email using tools
➢ Assistant Cook
May 2022- June 2022
Summit Hotel Naga City
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Assisting the Cook in food preparation activities,
such as cleaning, cutting, chopping and peeling
food ingredients.
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Cleaning and sanitizing the food preparation
areas based on company and industry hygiene
codes and health and safety standards.
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Managing inventory, unloading supplies and
organizing the storeroom.
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Operating a variety of kitchen appliances and
instruments including cutters, knives, mixers,
and ovens.
➢ Virtual Assistant (LinkedIn Outreach Specialist & Recruiting Assistant)
February 2022- December 2023 SinQ former (VASA Agency)
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Find potential employee as a part time insurance agent
on LinkedIn and book a zoom call schedule.
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Manage client calendar
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Update CRM
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Sourcing Leads online using LinkedIn Recruiter Lite
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Find potential job post online like Indeed USA, LinkedIn.
then send connection request to decision makers on
LinkedIn with a corresponding template and update the
sheet.
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Cross check information of job posting like LinkedIn page
and official website to make sure the job posting is up to
date.
➢ Lead Generator / Data Miner
5am Global (Las Vegas, Nevada) Remote Position
November 2022- January 2023
• Find potential sponsor and prospects for the incoming
event.
• Find decision makers for the assigned company given by
account manager.
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Update google sheet with validated email using tools.
REFERENCES
MRS. CRESENDA R. BABIERA
Account Manager, Digital Minds BPO Services Inc.
Villa Karangahan, San Felipe, Naga City
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MR. CHAVEL Y. REBAGAY
Owner, Digital Minds BPO Services Inc.
Magsaysay, Naga City, Camarines Sur
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MRS. BENELIA B. LEGASPI
Chef Instructor Apicius Culinary Arts – Naga City
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