Luis Faife

Luis Faife

$5/hr
Customer Care
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
39 years old
Location:
Maputo, Maputo, Mozambique
Experience:
2 years
CURRICULUM VITAE PERSONAL INFORMATION Surname: Faife Name: Luis Alfredo Membership: Alfredo Manicela Faife and Marta Mula Date of Birth: September 22, 1986 Place of Birth: Maputo Nationality: Mozambican Address: Polana Canico A, Block N.12 House N. 337 Identity card Nr-F Marital Status: Single Contact: Phone:- or- -personal E-mail:-PROFESSIONAL EXPERIENCE 2018 – 2019 TAIT TRANSPORTES IBERICA Company focused on cargo transportation. Position: Logistics Operator. Responsibilities: manage the logistics operation of the processes of (receiving, shipping, storage and invoicing. Ensure improvement of loading processes, analyze and approve processes in cargo handling. Manage and track rotating and monthly inventories, stock accuracy; Ensure the return of all cargo processes that require confirmation of delivery from the north zone. Responsible for truck refueling and control of existing fuel stock. Give freight quotations to customers for variety of destinations that TTI operates. Use Guardsat Truck Tracking Software. 2017 - 2018 Movitel a mobile telecommunications operator Company. Collaborator in the Customer Care department where worked with BCCS software in profile management, Costumer Management, Costumer Care, Inventory Management for updating the data in the database as well as registering customer numbers, responsible for compiling reports of the sold refills at national level, process complaints raised by customer line agents if they are beyond their competence 2014 – 2015 WBHO Projects Moz Company Focused on Construction, Bridges and Roads Position: Traffic Control and Safety, Health and Environment Representative- MEGAPC, LDT. Position: IT technician Main Responsabilities: Software Installation and Hardware troubleshooting, Network cabling, Routers, Access points configurations and Windows Server Administrations, Printer Maintenance and Repair Help Desk Experience. ACADEMIC PROFILE 2008- Completion of High school Secondary School Laulane 2005- Completion of Grade 10th at Saint Antonio Community School of Malhangalene 2001- Completion of primary education in Noroeste 2 Primary school SPOKEN LANGUAGES English-speaking and writing-Excellent Portuguese-Speaking and Writing-Excellent Shangana-speaking- Excellent-writing- Reasonable OTHER RELEVANT INFORMATION- participated in the intensive English course sponsored by Inácio English School and concluded the fourth level. 2008 – Participated in the basic course of training of primary school teachers in the specialty of English in the teacher training Institute of Chibututuine-Manhiça. 2009- participated in the course held in Telecentro of Matola of Computer assembly and maintenance and Network Aministration. 2011- Participated in the Course held in CEDSIF Of Analist Programmer. 2014 - Attended training Course in safe, health and Environment carried through by J&J Training. 2014 - Attend training Course in Basic Fire Fighting and First Aid Level 2 carried through by Skills & Development. OTHER ADITIONAL INFORMATION-. Good presentation Excellent communication skills Ability to prepare reports High sense of responsibility Ability to work in Group Willingness to learn Immediate availability Military service regulated Ability to maintain professional secrecy
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