Hi, I’m Ludy Mae D. Alberio — a dedicated and detail-oriented professional with over 5 years of experience in administrative support, human resources, and virtual assistance. I hold a Master’s degree in Public Administration and a Bachelor’s in Human Resources Development Management, and I’ve built a solid career supporting teams and clients across recruitment, compliance, scheduling, and day-to-day operations.
I’ve worked in both office-based and remote settings, handling responsibilities like onboarding/offboarding coordination, applicant tracking, compliance documentation, calendar and email management, lead generation, CRM updates, and SOP creation. I am highly organized, a fast learner, and skilled in tools such as Google Workspace, Microsoft Office, Canva, Trello, HubSpot, and Slack.
In addition, I’ve managed email and SMS marketing campaigns, audience segmentation, and QA monitoring, ensuring accurate communication and process integrity. I’ve also been a team lead in technical support and have helped optimize systems and workflows for better quality and performance.
My goal is to secure a long-term remote role where I can continue to grow while adding value to a mission-driven team. I am committed to delivering high-quality work, adapting quickly, and helping clients achieve their goals.