Lucynda
Clement
Executive Administrative
Assistant
-
Uyo, Nigeria-www.linkedin.com/in/lucyndaclement
SUMMARY
Motivated professional Executive Administrative
Assistant with six years of experience and strong
analytical thinking skills. Personable team player
with exceptional customer service abilities. Fast
learner and committed to helping organizations
thrive.
WORK EXPERIENCE
Executive Administrative Assistant
2019 - 2022
Hope and Life Nig. Ltd, Uyo, Nigeria
Key Accomplishments:
EDUCATION
● Mass Communication, PGD
National Open University of Nigeria
●
Communication Arts, BA
University of Uyo, Nigeria
TECHNICAL SKILLS
● Data entry and Expense Tracking
● Internet Research
● Transcribing
● MS Applications
● Managing Clients’ Emails
● Project Management
● Writing Correspondence
● Attending to Customers
● Labeling and Filling Electronic
Documents
TRAINING AND CERTIFICATIONS
● ALX Virtual Assistant Course
● Scheduled Appointments, leading to the
accomplishment of all company’s
itineraries.
● Scanned documents and saved them in
the database and this prevented the
company from losing essential
organizational information/documents.
● Compiled monthly budget reports,
financial spreadsheets and organizational
charts to support business operations
and improve office organization.
● Completed data entry tasks with
accuracy and efficiency.
Executive Administrative Assistant
2016 - 2019
Tower of Ivory Schools, Uyo - Nigeria.
Key Accomplishments:
●
Interacted with vendors, contractors, and
professional services personnel to
receive orders, direct activities, and
communicate instructions. This further
enables the institution to retain its clients
by 30%.
● Answered multi-line phone system,
routing calls, delivering messages to staff,
and greeting visitors.
●
Customer Service Fundamentals,
Coursera
● Computer Data Processing and
Information Technology, Obafemi
Awolowo University Consultancy
Services Centre
● Google Forms Essential Training,
LinkedIn
● Customer Service: Problem-Solving
and Troubleshooting, LinkedIn
● Customer Service Foundations,
LinkedIn.
● IT Service Desk: Customer Service
Fundamentals, LinkedIn.
● Coordinated travel arrangements by
booking airfare, hotel, and ground
transportation.
● Executed record filing system to
improve document organization and
management.
● Handled client correspondence and
tracked records to foster office efficiency.
● Supported efficient meetings by
organizing spaces and materials,
documenting discussions, and
distributing meeting notes.
Assistant Information Officer (Volunteer)
2014 - 2015
Akwa Ibom State Ministry of Housing and Urban
Renewal, Uyo.
Key Accomplishments:
● Managed/Provided professional social
media messaging through content
development, follower engagement,
social listening, trend analysis, and
leveraging competitor research.
● Prepared or edited organizational
publications such as employee
newsletters or stockholder reports for
internal or external audiences.
● Assisted with developing and managing
advertising campaigns.
● Wrote speeches and press releases
targeting different groups and topics.
