Lucy Odimegwu

Lucy Uyime Odimegwu -- CAREER OBJECTIVE Administrative assistant with three years’ experience, seeking an entry level position as a Virtual/ Administrative assistant for businesses or individuals to utilize my strong organizational, multitasking and communication, resourcefulness and time management skills to provide administrative support, contribute to team productivity and enhance overall operational effectiveness CORE COMPETENCIES Organization Customer Service Administration skills Excellent communication Scheduling Flexibility Fluent in English language PROFESSIONAL EXPERIENCE Administrative Assistant Greenzone Academy, Lagos Nigeria. - Key Result Area Client communication. Serve as a Client Relationship Officer. Build and maintain Client Relationship, resolve client issues Schedule and coordinate meetings, appointment. Prepare and send invoices to clients Engage in client communication via email, Whatsapp chats and outbound calls Co-host Luxstay Apartments, Houston USA. - Key Result Area. Guest communications Resolve guest complaints and pro offer solutions within a short time. EDUCATIONAL BAKGROUND National Open University of Nigeria Bachelor of Arts in Early Childhood Education and Care (B.Ed) 2021 PROFESSIONAL CERTFCATION Jobberman Soft skills Training, Google IT Support Fundamental, Alison Customer Service. Skills Administrative experience, phone etiquette(inbound and outbound), Computer skills (Microsoft office suite), Google Suite ( Drive, Doc, Sheet, Slide, Calendar as well a Meet). Use of CRM tools like Slack, Hubspot, Zendesk, Freshdesk, intercom. Data entry and Bookkeeping. Email and Calendar management. Attention to details, adaptable, flexible and reliable.