Lucy Mbamalu

I help small businesses run smoother, sell better, and scale without chaos.

I’m an Operations & Business Development Virtual Assistant with 5+ years of experience supporting service-based businesses, retail operations, and remote teams. My strength is stepping into a business, organizing systems, managing CRM and leads, and making sure nothing falls through the cracks.

I’ve worked closely with founders and managers to:

• Manage day-to-day operations and admin
• Handle CRM, lead tracking, and follow-ups
• Support sales and business development efforts
• Improve workflows and team coordination
• Communicate professionally with clients and partners

I’ve held leadership roles including Branch Supervisor, Business Development Manager, and Operations Lead, so I understand how businesses actually run — not just task execution, but results.

If you’re a small business owner who needs someone reliable to manage operations, support growth, and keep your business organized, I can step in and take ownership.

Available for long-term remote work. Open to growing with the right team.