Lucy Cabrera

 WORK EXPERIENCE: McGee and associates- Work from home Customer service representative. Assist patient schedule appointments, send messages to their doctor, confirm insurance, verify medication refill, determine if triage was needed for patients, translate from Spanish to English, manage corporate Email. CONCENTRIX- Customer service representative. Technical support. CONDUENT- Customer service representative Technical support Mentor for new employees. Trainer in production area. FARMACAR- Sales and customer service agent Human resources assistant Supervisor of operations in call center HIGHER EDUCATION: Master in Business Administration. Universidad Abierta Para Adultos- OTHER STUDIES Microsoft office. CENTU Executive Secretary. CENTU Advanced English. ITLA French. Alianza Francesa de Santo Domingo. PROFESSIONAL EXTRACT: Since my beginnings in the labor environment I have specialized in customer service handling, I started as a customer service representative and was ascended to customer service supervisor of such area in my first employment. I also have management ability of the Microsoft office package and ownership of the English language. As strengths I possess the ability to establish good human relationships, teamwork, efficiency in the performance of my functions, sense of responsibility and commitment, special interest in personal development and corporate growth, ability to conduct workgroups and influence other people. I have performed as a customer service agent, call center supervisor, human resources assistant and new employee´s mentor in call center environment, I am also entrepreneur, managing my business of artisan soaps. About me I am a professional in business administration. I have seven-plus years of customer service experience, in person, email or by phone, executive assistant, Supervisor and Team leader. My commitment is excellence in everything I do. I am a responsible person and like to give the best off me on every duty, I take ownership to solve issues in a self-paced environment and I am committed to improving in a professional manner. - https://www.linkedin.com/in/lucy-cabrera-420a47171/ Vínculo a otras propiedades en línea: Cartera, sitio web o blog Aptitudes Leadership Team player Communication skills Adaptation to changes Discipline constancy