Lucy Abongo

Hello, I am Lucy Achieng Abongo Administrative Virtual Assistant View My Portfolio Email:-LinkedIn: www.linkedin.com/in/lucyabongo Who I Am and What I Do My name is Lucy Achieng Abongo I am a results-driven Administrative support Virtual Assistant passionate about helping businesses streamline operations and achieve their goals. With a commitment to efficiency and attention to detail, I bring a proactive approach to managing administrative tasks, ensuring seamless communication and organization. My adaptability and problemsolving skills enable me to thrive in dynamic environments, contributing to the success of the teams I support. About Me I am a highly methodical and efficient Administrative Support Specialist with a peculiar focus on optimizing and improving organizational and team workflows. I have three years of experience in administrative support, social media maintenance, lead generation, and inbox management, alongside other administrative tasks. I thrive in helping businesses streamline operations, manage communication, and meet deadlines effectively. I aim to provide exceptional support, allowing clients to focus on their core objectives. I am proficient in tools like Google Workspace, Trello, Asana, Canva, Google Docs, Zoom, Google Meet, and Microsoft Office Suite, etc. I am committed to always being resourceful and understanding clients’ needs as I adapt to changing environments. If you are looking for a reliable virtual assistant ready to assist your business thrive, I’d like to work with you. Education 2024 2017 Udemy Virtual Assistant Program Certificate in Virtual Assistant Udemy Agile Scrum Mastery Program Certificate 2012 Jomo Kenyatta University of Agriculture and Technology Bachelors of Science in Information and Technology Bachelor’s Degree Skills and Expertise Calendar and schedule management Email inbox organization and follow-ups Document preparation and formatting customer support Lead generation Project Management Data Entry Social Media maintenance Travel Planning and management Soft Skills Effective communication skills Desirable research skills Attention to detail Flexibility and adaptability Effective problem-solving skills Desirable time management skills Strong interpersonal skills Technology and Software Proficiency My Work Inbox and Email Management I am focused on ensuring that my clients stay on top of their emails with ease by prioritizing important messages and reducing clutter. With this as my goal, clients can be assured that their emails is in capable hands My Work Calender Management My experience in calendar management allows me to optimize schedules, prioritize tasks and set reminders to guarantee a proper work-life balance. I am to ease various aspects of my client’s life, be it global teams’ meeting alignment, personal events, or travel coordination. My Work Meeting Scheduling I help my clients have wellorganized meetings to boost productivity. I ensure that all attendees are provided with detailed agendas and virtual meetings set up in advance when necessary. My Work Data Entry and Organisation I am proficient when it comes to Data entry and management. I am particularly skilled in handling big data sets, record keeping, and coordination of processes. With experiences in working with spreadsheets, databases, and automation, I am wellequipped with appropriate working skills. . My Work Travel Itinerary I offer seamless travel planning and arrangements through detailed itineraries. I ensure that all travel aspects are planned to detail and precision, ranging from the best flight options and accommodations bookings for proper organisation. My goal is to ensure that my client’s journey remain smooth and stress-free. My Work Social media management and tracking I am also involved in the effective posting, interaction, and monitoring of social media accounts, timelines, and results. I keep abreast of trends, analyze and analyze relevant statistics to make changes aimed at increasing the brand’s coverage. My Work Lead Generation I rely on different tools, such as Crunchbase and Google, to assist my clients in reaching their target audience through lead generation. My focus is to generate highquality leads that demonstrate alignment with clients’ goals. My Work Research I have effective research skills that help me to search, evaluate, collate, and summarise information effectively. I am proficient at knowing which sources provide credible, engaging information; evaluating numerical data; and synthesizing insightful, organized information to meet decision-making objectives. Certifications I am here to help you thrive hassle-free while improving your productivity. Work with me Email LinkedIn - www.linkedin.com/in/lucya bongo