Luciano Marcos Sant Anna

Solid professional experience with over 37 years in areas of commercial relations with the financial market and payment methods.

Ability to identify opportunities, focusing on customer solutions.

Knowledge of operational processes and customer service. We implemented the Newco project, a merger of the partnerships between Banco Bradesco and FIS (Fidelity International Service) for the card processing process. Ease in crafting communication targeted at different audiences and strong negotiation skills.

Experience in multidisciplinary teamwork, with extensive experience in management, structuring, training, engagement, development, and implementation of solutions and services.

Recent work in the Pre-Sales area, participating in a strategic role as a bridge between the commercial team and CSU clients (prospects).