Contact
- (Mobile)-
www.linkedin.com/in/
lucianabragamrc (LinkedIn)
Top Skills
training and development
Onboarding
attraction and retention
Languages
English (Professional Working)
Certifications
Agile Explorer
AgileTA Explorer
Luciana Marcarini Queiroz
Talent Acquisition | HR | Tech Recruiter
Rio de Janeiro, Rio de Janeiro, Brazil
Summary
With over 12 years of experience in Human Resources, I specialize
in Talent Acquisition, Onboarding, Employer Branding, and
Candidate Experience. Throughout my career, I have worked
across diverse industries including Financial Services, Gaming,
Sports Marketing, FMCG, Fintech, and Big Tech Companies. I have
led People Management and Recruitment & Selection projects in
dynamic environments, including fast-paced startups, where agility
and innovation are key to success. My expertise lies in driving
impactful HR strategies, fostering strong company cultures, and
ensuring a seamless experience for both candidates and employees.
MyClass General English
Experience
RedCloud
2 years 10 months
Sr Talent Acquisition Partner - LATAM - Sales / Growth / Marketing
April 2024 - April 2025 (1 year 1 month)
Our mission is to grow global online commerce for small businesses worldwide
by eliminating the barriers to online trading for hundreds of millions of
independent retailers and their suppliers across global supply chains.
Despite the rapid growth of e-commerce, less than 3% of B2B trading is
conducted online. FMCG remains the largest product category in the world—
a $30 trillion business in emerging markets, with over 1 million manufacturers,
20 million distributors and wholesalers, and more than 500 million independent
retailers who serve over 7 billion people daily.
As a Talent Acquisition Partner, I am responsible for driving recruitment efforts
for RedCloud's expansion across LATAM, with a focus on supporting growth
within the Business, Marketing, and Sales teams. My role includes identifying
and screening candidates, managing relationships with both candidates and
stakeholders, and overseeing the initial onboarding processes.
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Sr Talent Acquisition Partner - LATAM / Portugal - IT / Sales / Growth /
Marketing
July 2022 - April 2024 (1 year 10 months)
As a Talent Acquisition Partner, I am responsible for recruitment efforts to
support RedCloud's expansion across LATAM and Portugal, focusing on the
growth of the Business, Marketing, Sales, and Technology teams.
My role includes identifying and screening candidates, managing relationships
with both candidates and stakeholders, and overseeing the initial onboarding
processes.
NAVA - Technology for Business
Talent Acquisition Partner | Human Resources
July 2021 - June 2022 (1 year)
São Paulo, Brasil
I worked as part of the Recruitment and Selection Team at Nava Technology,
a company specializing in IT solutions and consulting for clients in the
Financial, Insurance, and Retail sectors.
My responsibilities included participating in branding initiatives, liaising
with new hires, and supporting the dissemination of company culture and
values. I also contributed to engagement actions, such as organizing training
programs, conducting financial surveys, and forecasting upcoming events and
certifications.
Gazeus Games
Sr Talent Acquisition Partner | Human Resources
July 2020 - April 2021 (10 months)
Brasil
Gazeus is a leading company in the gaming industry, specializing in the
development of online games and entertainment experiences.
As part of the People Team, I was responsible for improving and reviewing
the Recruitment & Selection and Onboarding processes. I also contributed
to Employee Branding and engagement initiatives, provided support in
performance feedback for teams, and organized events focused on diversity
within the gaming market. Additionally,
I monitored the Employee Experience, assisted with the dissemination of
company culture and values, and managed financial forecasting for annual
training and events for the teams
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Genial Investimentos
Talent Acquistion Manager
February 2020 - April 2020 (3 months)
São Paulo e Região, Brasil
Genial Investimentos is a leading financial services company in Brazil,
providing a range of investment solutions to individuals and institutions.
During my time there, I played a key role in structuring the Talent Acquisition
team, creating processes, flows, and an ATS system. I also reviewed the
Onboarding process and implemented Employee Branding initiatives in
collaboration with the Marketing team, including the creation of institutional and
informative videos.
Additionally, I was responsible for defining SLAs and performance indicators
in the Talent Acquisition area, building relationships with Tech and Financial
Market communities, institutions, and partner companies for projects aimed at
entry programs for young talent in IT. I also managed partnerships with events
and companies focused on Diversity-related projects.
IBM
Talent Acquistion Manager
October 2018 - February 2020 (1 year 5 months)
São Paulo,Brazil
IBM is a global technology and consulting company known for its innovation
and leadership in the IT industry.
During my time at IBM, I managed the Talent Acquisition team for the Global
Business Solutions business unit in Brazil, overseeing an average of 200
vacancies per month. I was responsible for SLA monitoring, ensuring timely
candidate onboarding, and tracking diversity indicators. Additionally, I held
weekly status meetings with project executives to align on deliverables and
prioritize when necessary.
I also worked on improving Talent Acquisition processes, implementing new
methods for attracting and selecting candidates, and conducting workshops
with the team to enhance best practices for recruiting IT professionals. This
resulted in increased productivity, quality, and the elimination of the job
vacancy backlog.
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Additionally, I participated in both internal and external events within the IT
communities, interacting with professionals at various stages of their careers.
I was also involved in groups and meetups focused on Diversity within the IT
industry.
Tech Mahindra
Sr Talent Acquisition Partner
November 2015 - February 2018 (2 years 4 months)
São Paulo Area, Brazil
Tech Mahindra is a global leader in digital transformation, consulting, and
business re-engineering, specializing in providing IT services and solutions
across various industries.
During my time at Tech Mahindra, I supported the leadership of the Talent
Acquisition team in Brazil, handling an average of 100 vacancies per month
for both one-off and ongoing projects, as well as client implementations. I
was responsible for conducting selection processes for clients, managing
the Young Apprentice program, monitoring the team's SLAs, and meeting
with clients to design recruitment strategies, plan process stages, and align
candidate profiles.
I also focused on improving the Attraction and Selection processes, increasing
the company's visibility in strategic Tech, Onboarding, and partnership events,
and enhancing employee benefits to attract top talent.
Golden Goal
Talent Acquistion Manager
March 2014 - February 2015 (1 year)
Rio de Janeiro,Brazil
Golden Goal is a specialized company in sports event staffing, renowned for
its role in providing support for major international events like the FIFA World
Cup™.
During my time with Golden Goal, I led the recruitment team for the 2014
FIFA World Cup™ project, overseeing the hiring of 3,600 Hostesses to work
temporarily across operations in the boxes of 12 official stadiums in Brazil.
Working alongside the HR team and company executives, we carefully
planned and structured the stages of the selection process, trained multipliers
for FIFA operations, and organized engagement actions throughout the event.
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I ensured real-time monitoring to guarantee the team was complete for each
match.
I also managed recruitment for positions beyond the project's scope, monitored
performance indicators, and planned media actions to attract candidates
tailored to the complexities of each region. We conducted group auditions in
various regions for selection purposes.
In corporate HR, I structured the recruitment and selection area, developed
internal processes and policies, negotiated union agreements, and
implemented employee partnerships. I also led satisfaction surveys,
engagement initiatives, and the creation of welcome kits.
At the conclusion of the project, we successfully demobilized the teams and
mapped professionals who were relocated to other companies and partners to
continue their career journey.
Education
Centro Universitário UniCarioca
Bachelor of Business Administration, Administration · (2004 - 2008)
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