LUCENA CLEOPE
VIRTUAL ASSISTANT
EDUCATION-
POLYTECHNIC UNIVERSITY
OF THE PHILIPPINES
Bachelor of Science in
-
Skype: lucena.cleope
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LinkedIn: www.linkedin.com/in/lucenacleope
PROFILE
With extensive experience in managing and organizing data systems.
Demonstrated expertise in administrative tasks, data auditing, and process
optimization to improve efficiency and accuracy. Skilled in leveraging advanced
Excel functions and Google Sheets to deliver reliable results. Committed to
maintaining confidentiality and producing quality outcomes.
Business Administration,
Major in Marketing
TRAININGS
01/2025 | UDEMY
Bookkeeping in QuickBooks
Online
TOOLS/SOFTWARE
Company-specific Web
Applications
Google Workspace
Microsoft Excel
QuickBooks Online
Slack
Trading Platforms
Zendesk
SKILLS
Advanced Excel (VLOOKUP,
HLOOKUP, SUMIF, Pivot
Tables, Conditional Formatting)
Proficient in Google
Workspace & MS Office Suite
Typing speed: 50 WPM with
accuracy
Expertise in data audits and
workflow optimization
ISO 9002 Internal Quality
Auditor
WORK EXPERIENCE
Topstep LLC
08/2012 – 10/2024 | Remote
Virtual Assistant
Set up trading combines and practice accounts, ensuring seamless
account operations.
Maintained and updated daily trader records, including profit and loss
data using Google Sheets.
Automated routine reporting tasks to enhance operational efficiency.
Revised daily loss limits and updated account configurations, ensuring
accuracy.
Tapi Ltd
02/2020 – 02/2022 | Remote
Invoice Processor
Extracted and processed invoice data into company systems with nearperfect accuracy.
Conducted detailed reviews of data entries to identify and resolve
inconsistencies.
Provided actionable insights through error reports, improving data
workflows.
Wu Kong (S) Pte., Ltd.
11/2005 – 03/2011 | On-site
Inventory Assistant Supervisor
Implemented inventory control measures, reducing variances and
improving accuracy.
Created monitoring tools using Excel to streamline material tracking.
Trained and supervised staff to maintain operational standards.
Seiyo Electronics Phils., Inc.
06/1998 – 01/2005 | On-site
Purchasing Assistant Supervisor
Enhanced purchasing workflows to align with ISO 9002 and ISO 14001
standards.
Managed procurement strategies to reduce operational costs.
Conducted supplier evaluations to optimize cost efficiency and quality.