Lucas Michael Steiner

A values based servant leader who produces strong business outcomes with experience in multiple industries and functions. Including online/physical IT, IT architecture, retail, services, contact centers, and consumer packaged goods industries. As a people person for onshore/off-shore resources lead, and influence executive/officer teams and stakeholders. Demonstrated talent for gaining alignment across organizations identifying root causes of issues, streamlining processes, creating operational efficiencies, and building/executing change management plans. Strong understanding of the end-to-end customer experience and its relationship with technology. Completed countless programs and projects with cross-functional teams across business units locally, virtually, and globally. Experienced in integrating IT services, retail, e-commerce, operations, contact center, HR, finance, legal, and other functional areas. Talented professional, considered a knowledgeable leader and dedicated problem solver. Brings 22 years of valuable expertise to drive company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Resourceful Project Manager with 12 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problem