Lư Tuệ Thư
Sales Executive
A candidate with over 2 years of experience in Sales and Customer
Communication, familiar with handling client requests and delivering
positive experiences for corporate customers. Seeking to develop a
career in the aviation and customer service industry, where I can further
apply my communication skills, teamwork spirit, and professional attitude
in an international environment
EDUCATION
CONTACT INFORMATION
HOA SEN UNIVERSITY
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✉
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www.linkedin.com/in/tulia-lu-488b36186/
Nguyen Tieu La Street, District 10, Ho Chi
Minh City
International Business, majoring in Foreign Trade ( 2018 - 2022 )
Degree: Excellent student
GPA: Very Good - 3.35/4
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WORK EXPERIENCE
CMC TECHNOLOGY AND SOLUTION COMPANY LIMITED
Solution Sales Specicalist - Business Development Huawei ( 04/2025 - Hiện tại )
- Developed and executed strategic plans to expand Huawei’s market share in Vietnam through CMC TS, focusing on
Manufacturing, Education, Healthcare, Retail, Hotel & Real Estate sectors.
- Conducted market mapping and analysis: classified and evaluated thousands of potential customers based on funding
source, industry, investment scale, and readiness to adopt Huawei solutions.
- Implemented multi-channel customer engagement strategies:
• Indirect approach: closely collaborated with CMC TS Account Managers to shortlist customers and support them in
introducing Huawei solutions.
• Direct approach: researched and identified IT/Procurement decision-makers, initiated contact, built relationships, and
explored opportunities.
- Developed tailored sales scripts and solution presentations for different customer segments and readiness levels.
- Coordinated cross-functional collaboration with Huawei and CMC TS teams to align product information, SLA
commitments, warranty policies, and deployment plans.
- Tracked and updated sales pipeline across different stages to stay on target for the annual sales goal.
- Organized and participated in marketing and event activities to enhance Huawei brand awareness and generate new
leads.
CMC TECHNOLOGY AND SOLUTION COMPANY LIMITED
Sales Executive - SME Division ( 04/2024 - 04/2025 )
- Identifying and acquiring new customers, seeking business opportunities, and expanding the network.
- Providing consultancy on technology solutions, including basic IT equipment such as PCs, laptops, server infrastructure,
cabling, network systems, and software solutions like C-Contract and C-Invoice.
- Staying updated with the latest technology trends and solutions from vendors.
- Conducting research and filtering information; providing consultancy and presentations; preparing quotations and
participating in bidding; negotiating and successfully closing deals with customers.
- Handling aftersales services.
- Maintaining, nurturing, and developing relationships with existing and previous customers.
SUN MEDIA TRADING AND SERVICE COMPANY LIMITED
Sales Executive ( 04/2023 - 04/2024 )
- Seeking new customers through participation in industry seminars, attending SECC events, and leveraging the networks of
existing customers.
- Receiving leads from the marketing department.
- Consulting customers on technology solutions, including advertising, network systems, cameras, IT services, and more.
- Attending training sessions from Pre-sales and vendors to stay updated on market trends, products, services, and general
customer needs.
- Preparing proposals, quotations, persuading and negotiating terms with customers.
- Closing deals, drafting contracts, tracking receivables, and assisting in providing information for customers to complete
payment documentation.
- Maintaining and nurturing relationships with existing customers.
TWO FOUR SEVEN JOINT STOCK COMPANY
Sales Executive at International Sales department ( 07/2022 - 02/2023 )
- S earching for new customers through websites (Yellow Pages, company profiles, Facebook Pages, etc.) and updating
leads on the CRM system.
- Approaching potential customers via Telesales, email, and participating in SECC events.
- Advising and persuading customers to use international courier services.
- Preparing quotaions, gathering information for the admin team to draft contracts, sending email notifications to customers,
and updating shipment tracking information.
- Creating processes in the system while maintaining and nurturing relationships with existing customers.
- Collaborating with IOS on new strategies and policies related to international shipping.
PARIS LOGISTICS COMPANY LIMITED
Intern at the Sales Department of Import - Export services ( 03/2022 - 07/2022 )
- Identifying the customer segment as businesses. potential industries. At the time of the internship, potential industries
included chemicals, agricultural products, etc.
- Approaching new customers through Telesales and preparing email marketing campaigns.
- Providing customer consultations via phone and Zalo.
- Assisting team members in sending email notifications to customers about shipment tracking information.
VIETNAM PROSPERITY JOINT STOCK COMMERCIAL BANK
Intern at Priority Customer Relations Specialist department ( 07/2020 - 08/2020 )
- Assisting team members in preparing credit card applications for customers and handling paperwork for the department.
- Researching relevant business operations.
- Attending meetings every Monday and Tuesday morning to review progress and plan tasks.
CERTIFICATIONS
ADDITIONAL INFORMATION
SKILLS
2019
- Enhancing professional knowledge
about the industry, products, and
services being offered.
- Building a network through
industry events and connecting with
experts.
Key Skills:
APTIS type B2
2020
Container Freight Station (CFS)
Warehouse Operation
- Understanding of the
products/services of company
- Customer Relationship skills
- Market updates
- Time management skills
- Negotiation skills
Other Skills:
Sales Warrior - Topic Huawei
Lucky Award
- Developing communication skills
and gaining a deep understanding
of customer needs.
KEY PROJECTS
ACTIVITIES
INTERESTS
Supplying server installation for Lotte
Mart VN
// 11/2024 - 03/2025
Practical learning at ICD Tan Cang Song Than
- Follow news, read documents, books.
- Travel, hospitality, teamwork
2025
- Teamwork and independent work
- Personal planning
- Communication skills
- Proficient in English, conversational in
Mandarin and Cantonese
- Proficient in using Microsoft Office
- Presentation skills
Student
11/2020 -
Direct sales - AM
Investor:: Lotte Mart VN
Scope:: HCM city
Technology::
- Server system
- Role and responsibilities in the
project: Consulting, surveying and
providing services/equipment
- Introduced to the model and
operational mechanisms of one of the
complex container ports with a
warehouse system and distribution
center located in the heart of the
industrial zones in Bình Dương and
HCM provinces.
- Gained experience in operational
methods, infrastructure structure,
types of goods, and the types of racks
and pallets used in the warehouse.
Solution for New Advertising System
// 12/2023 - 2024
Direct sales
Investor:: Autogrill VFS F&B
Scope:: Nationwide
Technology::
- LG specialized display with the
requirement for physical/software
disconnection features to ensure
security and safety at airports
nationwide.
- Role and responsibilities in the
project: Consulting and support
customer
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