Loydah Mosoti

Loydah Mosoti Communications Specialist- - Nairobi, Kenya https://www.linkedin.com/in/loydah-mosoti-b- PROFILE Enthusiastic communication specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am also a skilled collaborator, a committed high achiever, a rapid and adaptive individual as well as an effective cross-functional communicator. Motivated to learn, grow and excel in the industry. PROFESSIONAL EXPERIENCE News Presenter(Volunteer) Inka Fm My roles at Inka Fm included Scripting, editing, packaging and presentation of business news bulletins. 04/2023 – 06/2023 Nairobi, Kenya Store Manager Philmed Pharmaceuticals Ltd. Managed inventory control and store opening/closing procedures. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback. Protected store from loss or theft by setting and enforcing clear security policies. Supervised guests at the front counter(when called upon), answering questions regarding products. Scheduled and led store weekly meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. Reviewed performance data to monitor and measure productivity, goal process and activity levels of store employees. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Introduced new methods, practices and systems to reduce turnaround time. Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow. 08/2020 – 02/2022 Nairobi, Kenya • • • • • • • • • • • • • News Reporter(Attachee) Multimedia University(MMU Radio) Collected data from various sources to determine facts and opinions and fashioned into cohesive stories for radio broadcast. Scripted, edited and packaged radio news stories. 05/2019 – 08/2019 Nairobi, Kenya • • EDUCATION Bachelor of Journalism and Mass Communication Technical University of Mombasa Second Class Honours (Upper Division) High School Education Nakuru Girls' High School B+ 09/2016 – 12/2020 Mombasa, Kenya 01/2012 – 12/2015 Nakuru, Kenya SKILLS Excellent Communication Leadership Relationship building and management Microsoft Excel Editing(Adobe Audition) Problem Solving Teamwork LANGUAGES English(Fluent) Swahili(Fluent) German(Basic) COURSES Introduction to Design Thinking Dunin Deshpande Queens Innovation Centre High Performance Teams Dunin Deshpande Queens Innovation Centre Explore Entrepreneurship Dunin Deshpande Queens Innovation Centre Young Women Leaders Course LEAP Leadership Institute Research Champion Training Youth Excel REFERENCES Dr. Victor Ladan Lutsili, Dean, School of Humanities and Social Sciences, Technical University Of Mombasa-, - Mr. Ronald Okemwa, Head of Radio, Multimedia University-, - Erick Makori, Head of Operations, Philmed Pharmaceuticals Ltd.-, -