Lovin Duncan

I am a dedicated and adaptable professional with a proven track record in customer service and sales. Over the years, I have honed my communication and problem-solving skills, excelling in roles that require empathy, professionalism, and a strong work ethic. My expertise in handling high-pressure client interactions and delivering solutions has earned me recognition as a Subject Matter Expert (SME) during my time at Concentrix, a testament to my ability to exceed expectations and contribute to team success.

With years of experience as a Customer Service Representative at Aetna Dental and a Sales Representative at Virgin Mobile, I have developed a deep understanding of fostering customer relationships and achieving performance metrics. My ability to adapt to various industries and roles reflects my resourcefulness and willingness to continuously learn and grow.

Education has always been a cornerstone of my journey, having studied Computer Programming at Computer System Inc. College and developed foundational skills that complement my professional endeavors. Beyond technical expertise, I bring a solutions-oriented mindset, attention to detail, and a commitment to delivering excellence in every interaction.

I take pride in my proactive approach, consistently seeking feedback to refine my performance and maintain clear, effective communication. Whether coordinating schedules, managing patient interactions, or providing technical support, I strive to deliver a seamless experience that drives satisfaction and loyalty. Recognized as a leader and a reliable team player, I am passionate about contributing to organizational success while growing both personally and professionally.