Lovevilla O. Gumilac

LOVEVILLA GUMILAC VIRTUAL ASSISTANT Organized and detail-oriented professional with a strong background in administrative support. Skilled in streamlining processes, improving efficiency, and delivering excellent customer service. Committed to driving success through effective task management and collaboration. CONTACT-- Zone 9 Cugman, Cagayan de Oro City, Philippines EDUCATION Xavier University, 2002 Bachelor of Science, Major in Business Management SKILLS Medical billing Claims Processing Accounts Receivable Payment Posting Account Reconciliation Claims Denial Audit Accounting Cash Handling Payroll Processing Administrative Tasks Customer Service Inventory Management Virtual Assistance Data Entry Time Management Organizational Skills Attention to detail WORK EXPERIENCE Payroll Associate Jobbrew Ph | May 2024 - August 2024 Ensure accurate and timely payroll processing, including calculating wages, deductions, and bonuses Maintain payroll records and verify timesheets Address payroll inquiries and discrepancies Collaborate with A/R department on weekly audit Onboarding providers regarding timekeeping procedures Virtual Assistant Bergquist Services Inc. | Nov. 2020 - March 2023 Checking updates for construction permits Data Entry Accounting Staff Callstar | Nov. 2020 - Feb. 2021 Records daily revenue and expenses Reconciliation of sales against Stripe Prepare bi- weekly & monthly financial report Billing Office Head CDO Polymedic General Hospital, Inc.| Nov. 2003- Jul. 2019 Confirm patient insurance coverage and benefits Processed billing and insurance claims, ensuring accurate use of medical codes for procedures and diagnoses Managed accounts receivable, monitored aging reports, and followed up on overdue accounts Posting of payments, reconciliation and resolved billing discrepancies and appeal denied claims Maintained accurate financial records and reports Assisted with audits and ensured compliance with policies Communicated with health insurances on billing issues Supervised staff in revenue cycle operations, ensuring efficient management of activities Handled staff coaching, performance appraisals, meeting facilitation, timesheet summaries, and customer service Participated as internal auditor in ISO 9001:2008 audit