Lovelyn Garcia

GARCIA, Lovelyn Joy L. Brgy. 176, Blk 57, Package 4, Lot 3, Phase 10A, Bagong Silang, Caloocan City 82 Luciana Bldg., Unit 309, C. Jose St., Malibay, Pasay City Email Address: -Number:- QUALIFICATIONS Good Communication and Listening Skills Computer Literacy Well-experienced in Call Center Understanding Individual differences of Customers PERSONAL INFORMATION AGE: 25 GENDER: Female BIRTHDATE:November 9, 1991 BIRTH PLACE:Caloocan City FATHER’S NAME: Danilo S. Garcia MOTHER’S NAME:Astronette L. Garcia EDUCATIONAL BACKGROUND Baguio Central School (Elementary-) Baguio City National High School (Secondary-) Saint Louis University – Radiologic Technology (Bachelor’s Degree: Undergrad-) CHARACTER REFERENCE: Laurice Galicia - (Team Leader at Tata Consultancy Services) TRAINING Sitel Regular Training Program – English Language Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City (June-July 2010) Sitel Special Training Program – BPO Process Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City (August 2010) WORKING EXPERIENCE SITEL BAGUIO PHILIPPINES - BAGUIO Plastic and Tools Building PEZA At&t Bellsouth- Technical Support Representative (September 2010 to November 2010) SITEL BAGUIO PHILIPPINES BAGUIO - Panorama Building Horizon Blue Cross Blue Shield of New Jersey (Medical Insurance) – Benefit and Claims Associate (DECEMBER 2010 to AUGUST 2012) Teleperformance Philippines – Pasay MOA MAAX Building Telstra Telecommunication – Customer Service Associate and Billing Associate (OCTOBER 2014 to SEPTEMBER 2015) Tata Consultancy Services – Bench Tower Taguig Australian Gas and Light (Fuel Services) – Sales Associate (SEPTEMBER 2015 – NOVEMBER 2016)