Lovely Tarroquin

LOVELY TARROQUIN Patient Care & Billing Specialist PROFESSIONAL SUMMARY Detail-oriented Patient Care and Billing Specialist with over 7 years of experience in healthcare operations CONTACT and fraud analysis. Skilled in patient support, billing - process management, and fraud detection. Strong - ability to work under pressure, resolve complex issues, Buhay na Tubig, Imus, Cavite SKILLS Healthcare Billing & Insurance Claims Patient Care Coordination Fraud Detection & Risk Management Critical Thinking & ProblemSolving Effective Communication MS Office, CRM & Billing Software Adaptability & Initiative REFERENCES JANESSA GRACE CORTES Team Leader Optum Global Advantage- MARICEL ROCAFORT Direct Manager Optum Global Advantage- MICHELLE MARAVILLA GUBAPINEDA Spanish Language Instructor Learn With Mich- EDUCATION CATANDUANES STATE UNIVERSITY Bachelor of Science in Office Administration- CARAMORAN RURAL DEVELOPMENT HIGH SCHOOL Food And Beverages 2010 - 2014 and maintain compliance with healthcare standards. Seeking to contribute expertise in billing and patient care to a dynamic healthcare organization. WORK EXPERIENCE OPTUM GLOBAL ADVANTAGE Patient Care Coordinator Billing Representative 04/23/2021 - 03/07/2025 - Processed and resolved patient billing inquiries with accuracy and efficiency. - Delivered empathetic support to patients, ensuring compliance with HIPAA standards. - Assisted in implementing process improvements that enhanced patient satisfaction scores. SITEL PHILIPPINES Fraud Analyst Fraud Identity 09/24/2018-04/17/2021 - Investigated and resolved fraud cases. - Identified fraud patterns and recommended preventive strategies to minimize risks. - Collaborated with financial institutions to safeguard client accounts and build trust. - Provided accurate reporting and documentation for fraud investigations. INTEREST Read Music Travel