Lovely Rose Ramos

LOVELY ROSE RAMOS Virtual Assitant I have worked with various call center companies here in the Philippines, have handled sales, collections, customer support for Netflix both for the USA and UK-based customers. Changing career paths will be challenging but I do believe that there is nothing impossible if you will set goals and focus on achieving what you want to achieve. I have always been a team player. I have received different awards in previous companies and one of them is being a top performer. EXPERIENCE Transcom PH, Ortigas — Customer Service Representative 03/2014-01/2015 I worked for a UK-based collections account VXI, Pampanga — Customer Service Representative 01/2019-11/2019 I worked for a US-based Telco account handling DTV, Uverse and Mobility Sutherland Global, Pampanga — Customer Service Representative 02/2020-02/2022 I worked for US-based telco account handling collections and Mobility support. EDUCATION Cagayan State University, Cagayan Valley — BSIT 06/2012- 03/2013 I am an Undergraduate student. 65 Debra Street Angeles City, Pampanga-- SKILLS ​Active Listening ​Customer Service ​Management Skills