Lovely Joy Taboquilde

Taboquilde, Lovely Joy A. --32-A Saret St. Batasan Q.C linkedin.com/in/lovelytabs TECHNICAL SKILLS Microsoft Office Suite Google Workspace Google Calendar Management Google Drive Management Canva Adobe Photoshop Video Creation Google Meet Zoom OBS Digital Events PERSONAL SKILLS Presentation and public speaking Training and Development Team Leadership People Management Time Management Strategic planning Proficiency in relevant training software and tools Data analysis and reporting Active listening Empathy and patience Positive attitude Time management Multitasking Adaptability TRAININGS Junior Accounting and Bookkeeping Xero Accounting and Bookkeeping Project Management Social Media Management Graphic Design WordPress and Marketing Copywriting WORK EXPERIENCE Samsung Specialized Trainer and Events Lead (September 2022 - Present) Protempo Promotions and Marketing Corp., Philippines Conducted training sessions for customers, both in-store and virtually, on products and services offer by Samsung Provided ongoing support and guidance to customers post-training, addressing inquiries, troubleshooting issues, and promoting additional training resources or services as appropriate. Hosted regular live selling sessions on social media platforms (e.g., Facebook Live, Instagram Live) to showcase products, demonstrate features, and engage with online audiences in real-time. Create posters designs and OBS overlays used for product launches, and special promotional campaigns for Facebook, YouTube, Instagram and TikTok Live Project Head for special events, (tournament, awarding, culminating activities, etc.) planning the program and leading the team to produce materials, props and contents needed, as well as handling manpower, rehearsal schedules and deadlines Coordinate with Project Owner and other Specialized Galaxy Masters to gather content requirements, feedback, and approvals, ensuring timely delivery and alignment with event timelines Design and create training materials such as presentations, one-pager, and e-learning modules using tools like Canva, PowerPoint and Adobe Provided administrative support, including calendar and Drive management for Samsung product’s ongoing promos, and weekly reports Taboquilde, Lovely Joy A. --32-A Saret St. Batasan Q.C linkedin.com/in/lovelytabs TECHNICAL SKILLS Microsoft Office Suite Google Workspace Google Calendar Management Google Drive Management Canva Adobe Photoshop Video Creation Google Meet Zoom OBS Digital Events PERSONAL SKILLS Presentation and public speaking Training and Development Team Leadership People Management Time Management Strategic planning Proficiency in relevant training software and tools Data analysis and reporting Active listening Empathy and patience Positive attitude Time management Multitasking Adaptability TRAININGS Junior Accounting and Bookkeeping Xero Accounting and Bookkeeping Project Management Social Media Management Graphic Design WordPress and Marketing Copywriting WORK EXPERIENCE Samsung Field Trainer (February 2017 - August 2022) Protempo Promotions and Marketing Corp., Philippines Conducts Product training for all Samsung Promoters and Partnered Dealers during Office Days, In-Store Visit and Dealer conventions Coach soft skills and personality development for all Samsung Promoters and Partnered Dealers Conducts On-Board Training and Revalida for newly hired Samsung Field Force Executes premium assistance to customers and partnered VIPs during Galaxy Time, Customer Trainings and B2B Supervise in people management (checking of attendance, sales achievement, one look, exams, certification, teamwork, etc.) Plan and manage Samsung activities like Roadshows, Galaxy Games, Samsung Academy and Smart School for partnered Dealer Frontliners Create knowledge check contents (exams, roleplay questions, activities etc.) for Samsung Promoters and Partnered Dealers Run weekly alignment meeting with my team to address all concerns Achieve 100% Galaxy Master Coverage Reach, Rate and Efficiency Submit all reports on time to our Regional Training Officer Taboquilde, Lovely Joy A. --32-A Saret St. Batasan Q.C linkedin.com/in/lovelytabs TECHNICAL SKILLS Microsoft Office Suite Google Workspace Google Calendar Management Google Drive Management Canva Adobe Photoshop Video Creation Google Meet Zoom OBS Digital Events PERSONAL SKILLS Presentation and public speaking Training and Development Team Leadership People Management Time Management Strategic planning Proficiency in relevant training software and tools Data analysis and reporting Active listening Empathy and patience Positive attitude Time management Multitasking Adaptability TRAININGS Junior Accounting and Bookkeeping Xero Accounting and Bookkeeping Project Management Social Media Management Graphic Design WordPress and Marketing Copywriting WORK EXPERIENCE Samsung Executive Consultant (April 2016 - January 2017) Protempo Promotions and Marketing Corp. Product expert for Samsung Electronics, specializing in a range of consumer electronics including smartphones, tablets, wearables, and hearables Provided demonstration to customers in retail settings, demonstrating product features, benefits, and functionalities to drive sales and customer satisfaction Engaged with customers proactively to understand their needs and preferences, offering tailored recommendations of product based on their lifestyle and requirements Attends product trainings and Office Days to be equipped with the new Samsung Mobile devices, features and Sales Process Pass all Sales report made within the day to superiors Develop lists of prospective and loyal clients Product Consultant (February 2015 - February 2016) Pabder Oumo Inc. Assisted customers in selecting products that matched their preferences, needs, and budget, ensuring a positive shopping experience and high customer satisfaction Utilized strong product knowledge and persuasive selling techniques to drive sales and increase average transaction values. Managed customer inquiries, orders, and transactions efficiently, utilizing point-of-sale (POS) systems to process payments and maintain accurate sales records.