LOVELY JOY F. PARAGAS
Address: 8843 Kamagong St. Marcons Ph 1 Dau Mabalacat City, Pampanga
Mobile: -
Email:-
CAREER SUMMARY
To join a well-reputed company for both career and personal growth by playing a key role and seeking a
challenging position and conductive work environment to grow personally and professionally.
HIGHLIGHTS:
● Multi-line phone system expert
● Document management
● Administrative support
● Details oriented
● Security processes
● Mail and package delivery
● Client Coordination
● Data entry
● Willing to be trained and open with changes and improvements.
● Well versed in MS Office application, Excel and have knowledge in MS Access and Microsoft
Office Outlook and ORACLE.
WORK EXPERIENCE:
GRAND STORES L.L.C (DUBAI-UAE)
Secretary/Receptionist/Admin Assistant - May 2018 to December 2020
Responsibilities:
● Operate Telephone Switchboard to answer, screen and forward calls, providing information,
taking messages and scheduling appointments.
● Schedule appointments, maintain/update appointment calendars, receive all visitors and
arrange appointments with concerned staff.
● Collect, sort, distribute, prepare mail, message and courier deliveries.
● File and maintain records.
● Maintain outgoing international Call/Fax Register.
● Maintain the Master Roll and update it on a daily basis.
● Provide administrative support to various projects including preparation of Pre-qualification and
Submittals and other presentation materials.
● Perform others related duties as requested by the management.
● Responsible for receiving, logging and tracking incoming faxes/documents.
● Arrange collection and delivery of documents by hand and courier.
● Arrange request stock from the showroom monthly.
EWAN HOTEL (DUBAI-UAE)
Front Desk Officer/Admin Assistant/Personal Assistant - December 2013 to April 2018
Responsibilities:
● Greet visitors and employees courteously and cater for their special guest, needs and
complaints.
● Manage receptionist area, including greeting visitors and responding to telephone and
in-person requests for information.
● Answer incoming telephone calls; operate a multi-line telephone system.
● Check-In guests with legal documents and record keeping for all guests and visitors scan
documents and provide to the departments and requirements.
● Accurate data entry in hotel PMS, DTCM 7 & CID portal within time
● Well knowledge about DTCM & CID requirements, rules and regulations.
● Handle all media and public relations inquiries.
● Maintain the front desk and receptions are in a neat and organized fashion.
● Made copies, sent faxes, and handled all outgoing correspondence.
● Manage a variety of customer service and administrative tasks and purchasing products.
● Utilize a variety of databases and applications to verify applicant information.
● Prepare incoming and outgoing mail and packages..
● Order, receive and maintain office supplies.
● Responsible to make a call’s and mail on behalf of managers to communicate information to
customers to schedule appointments or to follow up on inquiries.
● Responsible to manage customers files, all employees documents and all important documents in
all office (keeping files in a proper order and using a local filling system for easy storage and
retrieval are keys to successful files)
● Received and distributed faxes and mail in a timely manner.
● Responsible for analyzing all stores daily sales and making a summary report.
● Providing the list of all legal documents to management for renewal process
SHADOW TRAVEL & TOUR(PHILIPPINES)
On Job Training for Travel Services (April 2012- February 2013)
Responsibilities:
● Can communicate properly to all levels of employee
● Can make planning for the good and benefits of the company
● Can orderly approach and motivates staffs and employees
● Can handle multitasking jobs
● Can negotiate both different parties
● Can solve certain problems
● Can explain the details very clear
● Can handle incoming and outgoing calls and mails
● Can perform computer programs (MS WORD, MS EXCEL , MS POWERPOINT AND MS
ACCESS)
● Can operate Computer Reservations Systems (Abacus)
EDUCATION
VOCATIONAL: Mary Our Help-Technical Institute for Women - Travel Services Tourism -)
REMARKS: Residence Visa in Dubai UAE
