Lovely Ann Florence Bendol

I am reliable and very much willing to learn and be trained.

With over 10 year experience in the BPO industry, I worked as a Healthcare Quality Assurance Specialist for Payment Posting for more than 3 years and my task is to audit and ensure all invoices worked by the associates are complete and concise base on clients policies and procedures. I also worked as a Claim Status Specialist for 3 years.

I worked as a customer service representative for healthcare provider's line for 2 years. I also worked as a customer service representative for digital, billing and sales for 2 years and received a recognition for having the top book revenue per call (BRPC) and soon became a sales coach to support the sales team, ensuring all sales and service objectives were met.

I have excellent verbal, written and interpersonal communication skills. I have excellent organizational skills and attention to details. I also demonstrates an independent work initiative, sound judgment and strong work ethic and works cooperatively in a team atmosphere. I also have the ability to handle multiple tasks simultaneously.