LOVE MARIE RACRAQUIN
Philippines
Tel: -
Email:-_________________________________________________________________________________
SUMMARY
Passionate, hardworking, and organize person seeking a full-time virtual assistant position with 9 years
and 4 months experience in the Government service with proficiency in a clerical and administrative
position, excellent customer service, handling email, assessing, processing, and approving of
documents, and very keen to details. Excited to begin new challenge with successful team.
AREAS OF EXPERTISE
- Google workspace, Microsoft Office, Email, calendar, travel, and project management, prospecting
using Linkedin Sales Navigator and ZoomInfo, appointment setter, and Canva.
SKILLS
Customer Service, Problem solver, Organizational skills, time management, teamwork, and
professionalism
TRAININGS
- Completed Course in Executive and General Virtual Assistant, Basic Wordpress, and Social Media
Management in April 2022 by VirtualWorkPH
- Tech Sales bootcamp from February - March 2022 by HopOn!
- English Language Review Course, Course on Writing Memoranda and Letters, and Course on
Speech Writing and Delivery in 2021 by Foreign Service Institute, Philippines
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WORK EXPERIENCE
Department of Foreign Affairs
Baguio City, Philippines
October 2012 – March 2022
The Manor at Camp John Hay
Baguio City, Philippines
March 2011 – October 2012
Administrative Officer III
- Maintained the Consular Office’s information system and
database, communication, and general records
- Provided and facilitated the smooth and secured flow of incoming
and outgoing communications
- Performed Consular-related functions, such as front-end
processing of passport, civil registration, Assistance-to-Nationals
(ATN) function, and public information
- Processed, encoded, captured biometrics, and released passport
applications
- Composed/drafted correspondence on concerns pertaining to
administrative and consular matters
- Arranged meetings and answered telephone inquiries or refer
them to appropriate person or office concerned
Guest Services Associate
- Responsible for providing assistance to hotel guests during
check-in and check-out, including cashiering functions, and all
other required guest services functions in an efficient, courteous
and professional manner
- 20 Check-ins and 20 check-outs in a day
- Answer 5-10 queries through phone and hotel reservations daily
- Attend to guest complaints
EDUCATION
- Bachelor of Science in Hotel and Tourism Management- Major in Travel and Tours Management,
Cum Laude
