Love Joy Rosalejos

LOVE JOY ASENJO ROSALEJOS Upper 4, Escario Street., Barangay Camputhaw Cebu City Email Address:-Contact no- I am a skilled person, energetic, dedicated to my work, patience, organized and plan my task everyday and welling to undergo training if needed. EDUCATION University of Cebu Sanciangko Street, Cebu City Bachelor of Arts Major in Psychology Year 2011 - 2013 CAREER PROFILE Global Empire Corporation, Cebu City Phils. CUSTOMER SERVICE/SALES REPRESENTATIVE- Part-time ( Mar 2016 - Mar 2021) Manages large amounts of call on a timely manner • Outbound Sales Representative – Follows sales scripts when handling calls- identifying customer’s needs, clarifying information, providing solutions. Asiana Wedding International United Kingdom (Freelance) VIRTUAL ASSISTANT/APPOINTMENT SETTER – Part-time (Jan – Aug 2019) Arranging appointments and data research • Making phone calls, arranging appointments and sending emails to our clients/designer offer to advertise for Magazine Advertisement in London and India • Research regarding company background the owners, designs, locations and contact details of the clients/designers Sift Data LLC USA (Freelance) Online research for personal information VIRTUAL ASSISSTANT FOR RESEARCH – (July 2020 – March 2021) • Google, Gmail, independent sites, Linkedin, etc. • Manages to research personal information, validate/verify email address (Neverbounce, Hunter, adapt, etc) • Providing feedback on ways to improve efficiencies and accuracy • Organizing Google Docs • Communicating and working with others Wipro, Cebu City Phils. ASSOCIATE – ( June 2021 - 2022) Manages large amount of calls from the provider from the clinics, hospitals ( doctors and nurses) • Verify patient’s account • Provide information of the patient’s benefits and eligibility of the plan • Create Authorization if the procedure needs to authorize before the procedure will be perform • Also provide updated status of the claims, ( reprocessing the claim, verify reconsideration and appeal status ) REFFERENCES Alas Maria Christine Team Leader Contact No- Lima Rose Agui Contact No-