Love Joy Fernandez

WORK EXPERIENCE MEDICAL CHARGE CLERK MENDERO MEDICAL CENTER October 2023 - December 2023 Accurate data entry and attention to detail are essential to ensure that billing information is correct, reducing the risk of claim denials. Knowledge of healthcare regulations and compliance, including the Health Insurance Portability and Accountability Act (HIPAA). Interpersonal skills to handle inquiries from patients regarding their bills and provide clear explanations. Gathering and verifying patient information, including insurance details. Keeping up-to-date with changes in healthcare regulations, and industry trends. Accurate charge medication, medical equipment and procedures of each patients. Update from time-to-time the Electronic Medical Records (EMR) of the patient. Double check each charges for every patients. Assist each patient for the final clearance for discharge. Coordinates health care professional for proper and accurate charges of medications, medical equipment and procedures. LOVE JOY L. FERNANDEZ MEDICAL CHARGE CLERK VIRTUAL ADMINISTRATIVE MEDICAL ASSISTANT MEDSPECIALIZED INC. September 2022 - June 2023 Collects and organizes all relevant medical records, data and other supporting documents required for the appeal. Composes well-crafted appeal letters and carefully analyze the denial reasons provided by the insurance company. Ensures that appeal letters are submitted within the designated deadlines set by the insurance 117 Purok Sampaguita, Dawis Sur, Carmen, Cebu City 6005 Philippines- @LoveFernandez1022 company. After submitting an appeal, diligently follows up with the insurance company to ensure that the appeal is being reviewed and processed. Track the progress of each appeal, maintain a record of all correspondence, and promptly address any additional requests or inquiries from the insurance company. PATIENT SERVICE REPRESENTATIVE BAYBAY CITY IMMACULATE CONCEPTION HOSPITAL April 2020 - September 2021 Admitted patients to the hospital for service. Monitor and update admission waiting list. Assist registered nurses with the care of critically ill patients. Assist in transferring patients from one hospital to another, especially for Covid-19 infected patients. Accurately maintained patient information, ensuring files were updated in a PROFILE timely fashion. Facilitated the efficient admissions process for incoming patients, welcoming and registering them in a professional manner. Detail-oriented and highly organized virtual administrative medical assistant with a proven track record of providing exceptional administrative support to healthcare professionals. Dedicated to ensuring seamless operations and optimizing productivity in a virtual setting. Skilled in managing patient records, scheduling appointments, coordinating telemedicine visits, and maintaining strict confidentiality. Committed to delivering compassionate patient care and fostering positive patient experiences. Seeking a virtual administrative medical assistant role to leverage my expertise and contribute to a dynamic healthcare team. KEY SKILLS: Written Communication Research and Analysis Attention to Detail Empathy and Compassion Organization and Time Management Legal or Administrative Knowledge Confidentiality and Integrity Interpersonal and Communication Skills Problem-Solving and Critical Thinking Adaptability and Flexibility Assisted with the organization of medical records and patient data. Liaised with nurses and other medical staff to ensure smooth patient admissions. Register new patients in accordance with hospital policy. Collecting vital information and financial data from patients. Verify insurance coverage and obtain authorization for insurance payments. Assess patients' willingness to pay fees for services rendered. Enter patient data accurately into electronic health records systems. PHARMACY AIDE BAYBAY CITY HEALTH PHARMACY May 2018 - April 2021 Assisting the Pharmacist with the daily inventory. Recording basic information form for patient's prescriptions. Manage drug and supply inventories. Properly cleaned and maintained the department's medical and supply equipment. Maintained and organized filing systems and databases for staff and department. Completed assigned tasks in a timely and accurate manner. Assisted staff members in day-to-day operations. Coordinated communication between staff members and other departments. Prepared and dispensed medications, complemented by providing patients with appropriate instructions for use. Assisted Pharmacist in resolving any drug related inquiries from customers, health care providers. Registered dispensary patients and updated their records. EDUCATION HISTORY CAREGIVING UHA CAREGIVER TRAINING CORPORATION 3rd Floor Aniceta Building, Aviles Corner Rizal Street, Ormoc City, Leyte CHARACTER REFERENCES: Ruben Roma Supervisor--Ma. Glenna Bayno Team Lead---