LOVE FENIBO AGHO
Abuja, Nigeria.--
www.linkedin.com/in/love-agho2345
PROFESSIONAL SUMMARY
Detail-oriented professional with expertise in virtual assistance, market research, and procurement.
Currently provides comprehensive administrative support, manages social media, and coordinates
projects. Experienced in conducting market research to deliver strategic insights. Previous telemarketing
experience includes achieving sales targets and maintaining customer records. Skilled in sourcing
suppliers, managing vendor relationships, and coordinating my team to deliver quality service to our
clients. My strong analytical and organizational skills, coupled with effective communication, drive
business efficiency and ensure exceptional service delivery.
KEY COMPETENCIES & SKILLS
Virtual Assistance: Proficient in providing administrative, social media management, and project
support to businesses and content creators.
Procurement Expertise: Skilled in sourcing, purchasing, and analyzing products for quality and cost.
Market Research: Experienced in gathering, analyzing, and reporting on market data to support
business strategy and decision-making.
Sales and Telemarketing: Experience in marketing products, achieving sales targets, and maintaining
customer databases.
Data Management: Skilled in data entry, record-keeping, and creating reports.
Communication: Professional verbal and written communication skills, ensuring effective
interactions with customers and colleagues.
Technical Proficiency: Proficient in Google workspace, Slack, Canva, Trello, Asana, and data
visualization tools.
Teamwork: Strong collaboration skills with internal and external teams for seamless operations.
Critical Thinking: Ability to analyze situations, make sound judgments, and implement effective
solutions.
Call Center Operations: Familiarity with call center protocols, ensuring professional and efficient
customer interactions.
WORK EXPERIENCE
Market Researcher (Volunteer)
Digital Health Startup – Remote
August 2024 to Present
Conduct market research to identify key trends, customer needs, and competitive insights within the
healthcare industry.
Support the development of reports and presentations to inform strategic decisions.
Collaborate with the internal team to gather data and provide actionable recommendations to bridge
the gap between patients and healthcare providers.
Virtual Assistant
Virtual Click Support – Remote.
July 2024 to October 2024
Provide administrative support, managing emails, calendars, and schedule appointments.
Assist with social media management, content creation, and lead generation.
Coordinate and manage client projects using project management tools such as Asana and Trello.
Research market trends and assist in developing strategies for content creators and small businesses
Procurement Officer
Falcon-Nest Projects Limited - Abuja
June 2021 to February 2024
Identifying potential suppliers and maintaining a database of reliable vendors who can provide goods
and services required by the organization.
Prepared budgets, cost analyses, and reports.
Contributing to strategic decision-making based on market research
Collaborated closely with internal teams for seamless operation.
Building and maintaining relationships with suppliers, negotiating contracts, and ensuring that
suppliers meet quality, delivery, and cost requirements.
Telemarketing Sales Representative
ENVO BPO SERVICES
April 2015 to July 2015
Marketed and sold products to prospective customers through daily calls, achieving sales targets.
Documented transactions, updated customer data in CRM, and maintained accurate records.
Assisted customers in understanding product features, and facilitating purchase decisions.
Participated in training sessions to stay updated on new products and service offerings.
Commerce Class Teacher
Government College Secondary School
November 2012 to November 2013
Organized and delivered classroom lessons, evaluated students' work, and handled examinations.
Managed student behavioral issues, ensuring an optimal learning environment.
Demonstrated strong organizational skills in managing lesson plans, student records, and
assessments.
EDUCATION
Master of Business Administration in Business Administration
Cardiff Metropolitan University
February 2014 to April 2015
BSc in Sociology
Redeemer's University
September 2009 to August 2012
CERTIFICATIONS
Jobberman Soft Skills Training July 2020
Data Analyst Level 1 Certificate (Issued by Entrylevel) December 2023
Managing Customers using technology, issued by Alison January 2024
HubSpot Marketing Software, issued by HubSpot Academy May 2024
