LOURIEFIL TAMAYO DISOR
Purok Santan, Brgy. Balugo, Sibulan, Negros Oriental
Email:-Phone Number: -
Skype ID: live:.cid.9a0b3de8fa7b742a
Objective:
- To work and grow dynamically in any task or job given to me.
- To use my skills and ability to learn and apply effective new ideas meticulously.
- To perform my duties with excellence, integrity and passion.
Personal Information:
Place of Birth:
Date of Birth:
Citizenship:
Gender:
Civil Status:
Religion:
Language:
Negros Oriental Provincial Hospital
March 4, 1998
Filipino
Female
Single
Roman Catholic
English, Tagalog, Cebuano
Working Experience:
Customer Service Representative
Qualfon, Inc. Dumaguete City
(March 2016-September 2017)
Account: Straighttalk (Telco)
Tier 2 (Technical Support)
Role/Duties: Taking phone calls for a Telco account and assisting customers.
Customer Service Associate
Convergys, Cebu
(January 2018-April 2018)
Account: Anthem NYLN (US Insurance)
Role/Duties: Taking phone calls assisting the doctors who call us for the insurance of
their patients.
Customer Service Representative
Qualfon, Inc. Dumaguete City
(July 2018-December 2018)
Account: SKT Technologies
Role/Duties: Phone calls - taking the orders of our customers for the restaurants
in the US that we’re working with.
Customer Service Specialist
ECE Contact Centers
(January 2019-July 2020)
Tier 2 (Chat and Email Support)
Account: Earnin
Role/Duties: Answering chats and emails from our customers regarding their
issues/concerns for an online loan app in the US.
Customer Sales Representative
Work from Home (Part-time)
(May 2020-June 2020)
Account: AJT Diabetic Incorporated
Role/Duties: Taking inbound calls for customers who want to buy medical
diabetic supplies.
Appointment Setter
Work from Home (Part-time)
(August 2020)
Account: Green Watts Solar
Role/Duties: Taking outbound calls for customers who might want to buy solar
panels in the US.
Chat and Email Support
Work from Home (Seasonal Agent)
(November-December 2020)
Account/Website: Turned Yellow
Role/Duties: Answering chats and emails from customers who want to buy
custom digital portraits (cartoon – “The Simpson’s” inspired).
Live Chat Support
Work from Home (Full-time)
August-December 2020
Account/Website: Greechat
Role/Duties: Answering live chats of the customers who visit the websites of our
clients.
Virtual Assistant / CSR / Quality Analyst
Work from Home (Contractor)
January 2021-August 2021
Account/Website: LuluCartoons LLC
Role/Duties: Answering chats/emails from customers who want to buy custom
digital portraits inspired from anime shows, cartoons, and any drawing style that
they want. The other tasks would be processing their orders, assigning to artists,
printing their physical products, checking the quality of the portraits, etc.
Educational Attainment:
College:
Bachelor of Secondary Education Major in Mathematics
Negros Oriental State University
3rd year-undergraduate
High School:
San Antonio National High School
San Antonio, Sibulan, Negros Oriental
Graduated: March 2014
Elementary:
Balugo Elementary School
Balugo, Sibulan, Negros Oriental
Graduated: March 2010
Character Reference:
Rizbeth Jane Libre
Virtual Data Assistant
Paradiso Insurance
Contact #:-
Joren Bael
Customer Service Representative
Contact#:-