Louree Joy Celestial

 Louree Joy C. Celestial Blk 25 Lot 37 Bulacan Meadows Brgy Cay Pombo Sta. Maria Bulacan Mobile Nos- /- Email add:- OBJECTIVE: To succeed in stimulating and challenging work that will provide me with advancement and opportunities. WORK EXPERIENCE: Customer Service Representative / Retention Specialist Nov 2016 to Current Teleperformance Restaurant Manager Oct 2010 to Jan 2016 Golden Arches Dev’t Corp. Performs the following duties: Head / Lead the whole management team of the Restaurant Crew Recruitment Report and Analyse Profit and Loss of the Restaurant Formulation and Implementation of Action Plans to address Restaurant opportunities that will lead to increase in sales and profit Schedule of the Management Team Validate Managers Skills Coach Management Team Schedule Store Activities Groom Crew people to be promoted to Managerial Position Give Commendation to Managers and Crew First Assistant Manager June 2008 to Sept 2010 Golden Arches Dev’t Corp. Performs the following duties: Next highest position in the Restaurant Handles the Training and Development of Crew Assists the Restaurant Manager on reports and analysis of Profit and Loss of the Restaurant Assists the Restaurant Manager formulation and implementation of action plans Validate Crew Skills Coach Crew on their opportunities Manage Restaurant Shifts Give Commendation Profit Center Trainer June 2008 to Jan 2010 Golden Arches Dev’t Corp. Performs the following duties: Equip Manager Trainees with the Knowledge and skills that the position requires. Conduct off-floor training Ensure on-time accomplishment of their Management Development Program Validate Manager Trainees Knowledge and Skills on all crew stations Validate Manager Trainees Knowledge, Skills and Capabilities to perform Managerial Tasks Give recommendation to Restaurant Manager if a Manager Trainee passed or failed the training program Second Assistant Manager Aug 1999 to June 2008 Handled the following systems in store: Inventory System Manager Scheduling System Manager Crew Payroll System Manager Personnel System Manager Planned Maintenance System Manager Building Maintenance System Manager Food Safety System Manager Perform the following duties Manage Restaurant Shifts Validate Crew Skills Give Commendation Food Safety Apprentice Mar 2007 to May 2008 Conduct Food Safety Audits to the Restaurants included in my patch Conduct Cross Patch Food Safety Audit Visit Company Suppliers Conduct Food Safety Verification on Store openings Conduct Food Safety Sessions with Food Safety Managers in my patch Swing Manager Mar 1998 to Jul 1999 Golden Arches Dev’t Corp. Performs the following duties Service Manager Production Manager Validate Crew Skills System Coordinator of Second Assistant Manager Service Crew Sept 1994 to Feb 1998 Production In Charge Assist Production Manager Service In Charge Assist Service Manager Crew Chief Crew Trainer Production Caller Service Lead Production Area Crew Service Area Crew Customer Area Crew EDUCATIONAL BACKGROUND: Bachelor of Science in Nursing, University of Santo Tomas, España, Manila June 1993 Secondary Education, University of Santo Tomas High School, España, Manila, 1989 Primary Education, St. Jude College Elementary School, Dimasalang, Sampaloc, Manila, 1983.