Lourdes Kathleen Urbano

Lourdes Kathleen Urbano

$12/hr
Customer Service
Reply rate:
30.77%
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Quezon City, Metro Manila, Philippines
Experience:
15 years
Lourdes Kathleen N. Urbano 48 Stanford St., Cubao, Quezon City, Philippes OBJECTIVE: Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name. EMPLOYMENT: STELLAR GLOBAL SOLUTIONS PHILIPPINES BELL Directory Assistance Customer Service November 2007- September 2010 CONVERGYS PHILIPPINES AT&T Mobility Customer Service September 2010- January 2016 FANCII & CO Customer Service January 2016- June 2018 TOTALPAC Customer Service July 2018- May 2019 BEAR BUTT Customer Service September 2018- May 2019 SHIP STEEZY Data Entry January 2019- April 2019 Orzly Customer Service May 2019- September 2020 Serremo Customer Service September 2020- January 2021 MAID MY DAY Customer Service July 2018- September 2021 EDUCATION: Jose Rizal University BS Education June- SKILLS: Excellent English communication Multi-tasking Knowledge of several tools and platforms like Amazon, Shopify, Ebay, Walmart Shipstation etc
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