Louise Heite

Personable and articulate communicator; adept in building long-lasting relationships with clients and employees to accelerate the achievement of shared business goals. Finely tuned analytical skills with a knack for assessing customer data, trends, and feedback to identify best practices and optimize the customer experience. Displays strong, dynamic leadership talents with the ability to motivate, coach, and develop high caliber teams committed to customer service excellence. Demonstrated capacity to plan and execute day-to-day activities and multifaceted projects; accustomed to the rigors of fast-paced, ambiguous work environments. Possesses fluency in English and Dutch, advanced skill in French, and basic proficiency in German and Spanish. Experienced with Confluence, Jira, Zendesk, and MS Project Management.