Louis Mccolloungh-
Professional Summary
Highly motivated Appointment Setter & Lead Generation Specialist with over 3 years of
experience in outbound calling, prospect research, and CRM management. Adept at building
targeted lead lists, scheduling quality appointments, and supporting marketing outreach with
precision and efficiency. Strong English communication skills, excellent attention to detail, and
proficiency with Google Workspace, Calendly, Slack, and CRM platforms. Skilled in working
remotely with minimal supervision while delivering consistent results.
Core Skills & Expertise
Appointment Setting & Cold Calling
Lead Generation & Data Scraping
Calendar Management (Google Calendar, Calendly)
CRM Tools (HubSpot, Apollo, Seamless.ai)
Data Entry & Google Sheets/Excel Management
Outreach Support & Initial Prospect Engagement
Professional Phone & Email Communication
Research & List Building for B2B Prospects
Remote Collaboration (Slack, Zoom, Google Workspace)
Professional Experience
Appointment Setter (Remote)
Freelance – U.S. Based Clients | 2021 – Present
Made outbound calls to local small businesses and service providers, booking qualified
appointments with decision-makers.
Followed conversational scripts to ensure professionalism and a natural flow during calls.
Managed scheduling via Calendly and maintained accurate logs in Google Sheets.
Sent daily email reports summarizing lead activity, outcomes, and follow-up needs.
Achieved consistent appointment-to-sale conversion rates above target.
Lead Generation Specialist
Virtual Support Solutions – Remote | 2019 – 2021
Conducted data scraping and lead list building for clients in healthcare, events, and
professional services industries.
Used Seamless.ai and Apollo to gather targeted contact information for outreach
campaigns.
Maintained CRM records with 100% accuracy and created organized spreadsheets for
client reporting.
Collaborated with clients via Slack and Google Workspace to provide updates and
deliverables on time.
Assisted with early-stage outreach emails, improving engagement and response rates.
Customer Support & Outreach Coordinator
Local Marketing Agency – Austin, TX | 2017 – 2019
Assisted with prospect research and appointment booking for sales teams.
Handled inbound and outbound communications with small businesses and community
partners.
Supported client engagement by managing calendars, follow-up tasks, and CRM entries.
Recognized for clear communication, professional phone presence, and consistent
reliability.
Education
Bachelor of Arts (BA), Communication & Marketing
University of Texas at Austin, TX | 2017
Certifications
Certificate in Virtual Assistant & Remote Work Specialization – Coursera (2021)
Lead Generation & Sales Prospecting Certification – HubSpot Academy (2020)
Technical Skills
Tools: Seamless.ai, Apollo, HubSpot, Calendly, Google Workspace, Slack, Zoom
Data Handling: Google Sheets, Microsoft Excel, CRM Data Management
Communication: Professional Phone Outreach, Email Etiquette, Reporting
Languages
English – Native / Fluent
Spanish – Conversational