Lougen Estriba
VIRTUAL ASSISTANT
Logistics, Customer Support, Account Management are my passion and I
feel accomplished when I can help the customer facilitate their concern and
resolve their issue with urgency.
Experience
May 2021 - May 2023
Flock Freight l Encinitas, CA 92024
Contact
Associate AP & Documents Expeditor
•My primary duty was to audit & process freight shipment documents (i.e.
POD, Invoice, Lumper Receipt, TONU, Revised RC, Detention Fees, Weight
& Dims Certificate) via Transportation Management System (Auptix TMS)
and in Triumphpay.
Phone
-
Email
-
Address
Pinamungajan, Cebu, Philippines
Education
BA - Psychology
Cebu Normal University
2016 - 2018
TOOLS/APPS
• DAT Loardboard
• CRM
• Uber Freight
• CMS
•̉ Convoy
• ERP
• Sylectus
• Auptix TMS
• Axele Pro
• TriumphPay
• Verizon Connect
• Salesforce
• Samsara ELD
• Notion
• McLeod
• Trello
• Aljex
• Gorgias
• Omega
• Zendesk
• Shopify
• MS Office
• Kuebix TMS
• GSuite
• Veeqo
• Slack
• Voip (Ring Central,
• Asana
8*8, ATT
Office@Hand)
May 2019 - December 2022
Valyou Logistics l Los Angeles, CA 90012
Logistics Coordinator/Dispatcher
•Assigning routes to 3rd party carriers and internal logistics drivers.
•Direct coordination with 3rd party carriers, brokers and internal teams.
•Ensuring company stocks/loads are prepared and ready for loading.
•Bidding & Booking loads for company drivers through different
loadboards (DAT, UBER Freight, Convoy, etc.)
•Preparing all necessary documents for drivers (BOLs, RC, Cartage
Advice, Packing List).
•Monitor and track pick up & delivery progress of loads.
•Dealing with driver escalations.
•Shipping Audit.
•Manage Truck Maintenance & Transportation Complaince.
October 2016 - May 2019
BBO Poker Tables l Las Vegas, NV 89115
Logistics Coordinator
•Strategically plan and manage logistics, warehouse & transportation.
•Plan out the projected shipping day / shipping week so the
fullfillment team has clear guidance.
•Run rate quotes and Create BOLs according to ship date projections.
•Update tracking information for orders through CMS & ERP.
•Container load list projection & Inventory Planning with China Team.
•FTY/Inbound Freight Coordination.
•Track & Trace shipment status.
•Shipping Audit and Claims Filing.
September 2014 - September 2016
YRC Freight l Overland Park, KS 66211
Account Manager
•B2B Cold Calling.
•Prospect Follow Up & Lead Nurturing.
•Booking & Tracking Freight Shipments.
•Plan shipments based on equipment availability and customer requests.
•Preparing shipping documents (like invoices, and bills of lading).
