Louenna Jalandoni Tocoyo

Louenna‌‌ Louenna J.. Tocoyo ‌J Virtual Assistant Introduction About me I‌ highly organized and detail-oriented with a background in Billing and Accounting related, bringing over two years of experience in an invoicing, accounts receivable and financial management.‌ I specialize in handling two accounts for two companies under the same ownership with efficiency and professionalism. My goal is to help businesses optimize productivity and achieve their objectives. Core Skills Data & Technical Skills‌ • Data entry and analysis‌ • Knowledge in an invoicing and accounting‌ • Basic Graphic Design (Canva) Administrative & Organizational Skills‌ •‌ Invoice management and bookkeeping‌ ‌• File organization and documentation‌ ‌• Scheduling and calendar management Customer Support • Email management • Research and report writing • Social media management Project 1 Invoicing & Accounting I am detail-oriented with 2+ years managing full-cycle invoicing for 150+ corporate clients. Skilled in resolving discrepancies, automating workflows, and ensuring compliance with accounting standards. I managed end-to-end invoicing processesfrom generating bills to reconciling payments. I’m proficient in SAP, ActiveOne, QuickBooks and MS Excel, and successfully reduced late payments by 18% through proactive follow-ups. I’m eager to apply these skills to streamline your team’s invoicing workflows. Certification To ensure I am fully equipped for the role, I have invested time and effort in mastering QuickBooks, which I have validated by successfully completing comprehensive examinations. These certifications are not just proof of my technical proficiency but also reflect my determination, initiative, and commitment to excellence. I am eager to apply these skills effectively as a Virtual Assistant to support your business operations. Check out my badge wallet to see my achievements by clicking the link below. https://www.credly.com/users/louenna-tocoyo Project 2 Basic Graphic Design (Canva) samples of my art work Basic Graphic Design (Canva) I create high quality, visually appealing graphics using Canva for your business, social media, or personal needs. I create clean, purpose-driven designs that communicate messages clearly and align with brand needs. My work focuses on balancing aesthetics with functionality, whether designing social media graphics, flyers, business cards, or simple branding materials. I am eager to learn, collaborate with teams, and contribute creative solutions that help achieve project goals. Project 3 Calendar Management Effective organize and schedule meetings, appointments, and deadlines to enhance productivity. Skilled at coordinating complex schedules across multiple time zones, resolving conflicts, and streamlining workflows to boost team efficiency. Committed to ensuring smooth planning and timely execution. Work Experience Invoicing & Accounting-related - Generate and send accurate, timely invoices for goods sold or services provided. Verify invoice details (quantities, prices, taxes, terms) against contracts, orders, or delivery records. Maintain organized files of all invoices, payments, and related documentation. Follow up on overdue accounts and resolve billing discrepancies with customers. Update accounting systems with invoice and payment information. Record financial transactions (income, expenses, assets, liabilities) in ledgers or software. Inventory Auditor - Conducting spot checks and periodic inventory audits to verify that item quantities, descriptions, and valuations matched both warehouse records and financial ledgers. - Ensuring invoiced products corresponded to actual stock shipped, preventing overbilling or underdelivery issues that could impact customer relationships and revenue. Tools & Software Proficiency Lets work together I can offer free services or low-cost rate Contact Me EMAIL-FACEBOOK https://m.me/louenna.tocoyo INSTAGRAM https://www.instagram.com/anneuol624? igsh=MTByNDV0NmR2ZXZqbw== PHONE - MY LOCATION: Panacan, Davao City, Philippines