I am a dedicated Virtual Assistant and customer support professional with 6 years of combined experience in the BPO industry and remote work. I specialize in general administrative support, cold calling, appointment setting, property management assistance, and chat/SMS customer service. With a strong background in handling homeowners, residents, and property managers, I excel in resolving concerns, managing inquiries, and ensuring smooth operations.
I am highly organized, independent, and passionate about learning and growing. My experience with tools like Zendesk, CRM platforms, and communication systems allows me to deliver efficient and reliable support. I’m committed to providing excellent service, maintaining professionalism, and contributing to a positive client experience.