Loubna Assadi

Loubna Assadi Berrechid,Morocco I - /- E-mail:-I linkedin.com/in/loubna-assadi- Supply Management of Bombardier Montreal-Canada Professional Summary Wide range of experience in Logistics & customer service oriented resolving long-standing problems and creating efficient solutions for short and long term, well-versed in monitoring and improving suppliers on time delivery performance (OTD). Powered with background in Handling and monitoring claims, shortages, delays, non-conformance reports. Competencies & Achievements Trilingual: Speaking Arabic, English and French Result driven: Minimize delays from 3 Months to 2 weeks by pushing supplier to pay expedite fees and expedite production’s LT Repair non-conform parts in 1 or 2 weeks instead of 8 Weeks Payment of More than 20 Invoices blocked more than one year in one month Cost saving: Delivery of cockpit, rear fuse, doors ….on time without ATS Problem Solving & Team player: Collaborate with Quality, supply chain, Engineering, supplier to solve problem of non-conform parts from the source by: - Changing the tooling of production Purchasing a new fixture Starting new batch’s Production Key Skills Software: SAP / SAGE 100 / CEGID MS Office: Word /Excel /Power Point. Flexible and adaptable Problem solving Negotiation Team work Professional Work History Supply Planner & customer service June 2017-Present: Bombardier, Morocco Logistics and Purchasing: - Monitor and improve suppliers on time delivery performance (OTD) Process and schedule purchase orders to maintain material availability Monitor inventory levels to support site target Manage & review Pull in & Push out with suppliers and planners to avoid shortage and minimize obsolete parts. Ensure that problems relating to pricing ,delivery, or quality are promptly conveyed to the vendor and resolved in a timely manner Coordinate and monitor the movements of incoming goods and items with suppliers to ensure they are compliant with requirements Negotiate pricing & delivery dates with suppliers to meet sales & manufacturing delivery dates Handle and monitor of claims ,shortages, delays with suppliers Lead expedites activities for shortages from partner supplier to meet production plan Coordinate with Quality ,Engineering,Method,suppliers on matters related to non-conform parts referring to the NCR Support the execution of root-cause analysis and the final resolution of material quality failures Liaison with other departments such as: AOG ,Supply chain, Quality ,Engineering ,Store, Finance Customer Service: - Ensure efficient services are provided to customers to ensure consistency to customer expectations. Manage customer requests and address any issues in timely and efficient manner Notify customer ( Line Agent) about any delay in advance and provide recovery plan Coordinate with AOG team to respond to urgent customer’s enquiries Ensure material supply to production to meet customer demand Follow up the process of customer returns to be made credit note. Logistics and Sales Assistant April 2015- Mars 2017: Maroc Decisionnel, Morocco Logistics and purchasing: - Follow up purchase orders to ensure that materials are shipped and delivered on promised dates. Evaluate suppliers based on price, quality, and delivery speed Process & schedule purchase orders to maintain material availability Determine quantity and timing of deliveries Customer service: - Analyze, clarify customer needs and collaborate with suppliers in order to meet their needs. Coordinate the order treatment with appropriate Sales, Technical Consultants, Sales Operations Manage customers’ orders from the Purchase Order receipt to the delivery and invoicing Ensure customer satisfaction and Handle customer’s complaints Provide quotations and follow up with customers after presentations. Professional Work History Logistics and Sales Assistant October 2014 - January 2015: Aredis, Morocco Logistics and purchasing: - Resolve problems associated to pricing ,delivery, or quality in a timely manner Manage shortages and delays to ensure the inventory movements analysis Manage purchase orders according to the customers’ needs and stock Handle delay and provide appropriate solutions and alternatives Follow up on purchase orders deliveries with suppliers Manage importation Customer service: - Support customers by dealing with enquiries efficiently Build and Maintain a good relation with customers Prepare commercial offers for customers Manage and track customer’s orders Handle customer complaints Manage deliveries Logistics Assistant - February 2013 - July 2013: Framatex, Morocco Manage discrepancies leading to the invoices blocked to avoid late payment Monitor, update and keep track on all incoming shipments Provide vendors with forecast buying Manage expired & obsolete inventory Scheduling the deliveries Preparation of export and Import Transport Organization Academic Qualification 2011: BA.in Supply Chain Management and Transportation University Hassan II Casablanca, Morocco 2009: Technician Diploma in Management of Companies ISTICG Berrechid, Morocco Languages Arabic: Native speaker English: Fluent French: Fluent Interests Health care beauty & Boby Innovation & New Idea Connect with foreign people