CUSTOMER SERVICE REPRESENTATIVE
LOSELLE MELANA
LOSELLE
MELANA
CUSTOMER SERVICE
REPRESENTATIVE
A customer service representative
supports customers by providing
helpful information, answering
questions, and responding to
complaints. We are the front line
of support for clients and
customers and we help ensure
that customers are satisfied with
products, services, and features.
EDUCATION
EXPERIENCE
DAVAO DOCTORS COLLEGE
2020
Bachelor in Medical Laboratory Science
(S.Y. 2015 – 2019)
Tasked to answer calls for general
inquiries and book tickets
Committed to follow company goals and
policies while achieving customers
satisfaction.
Maintain monthly KPI and always
qualified for incentives
ST. ISIDORE ACADEMY
Trinidad, Bohol
With Honors
(S.Y. 2014 -
SKILLS
adept Customer Service
Representative
excellent communication skills in
English (both verbal and written)
organizational skills
data entry skills
research skills
tech-savvy
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TELEPERFORMANCE PHILS.
Customer Service Representative (Calls)
STEALTH MODE THREE LLC
Customer Service Representative (Calls,
Chats and Emails)
Tasked to answer general inquiries and
place order for customers through
phone calls and chats
Answer emails in a timely manner.
Coordinate with suppliers and process
special orders
Tasked to be the Point-of-Contact for
most valued client in the company.
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https://www.upwork.com/freelancers/~01489c15146f29da79