Lorreine Wangari

LORREINE WANGARI P.O. Box-, Thika, Kenya · -- EXPERIENCE JAN 2021- SEPT 2022 PSYCHOLOGIST, ST. JOSEPH HOSPITAL KAHAWA WENDANI - Set up the psychology department, involving developing client charts, establishing ethical methods to store client information, and managed a 60% client retention rate. Collaborated with the medical staff to deescalate clients who presented in crisis, and those referred by medics for therapy. Liaised with other experts in the field to refer clients to, depending on their presenting need. AUGUST 2020-JULY 2021 CUSTOMER CARE OFFICER, ST. JOSEPH HOSPITAL KAHAWA WENDANI - Received patients into the hospital and handled matters of billing and directing them to the various departments in the hospital. Scheduled client appointments with various specialists and made follow-up calls for their appointments. Daily data entry from manual files to store as digital records. Constantly maintained correspondence with patients with enquiries through messaging and emails as well as over phone calls. MARCH 2019- MARCH 2020 WRITER AND EDITOR, LIFE AFTER SUNDAY MAGAZINE - - Developed content for four articles per publication by interviewing identified persons of interest for featured articles. Conducted extensive research for thematic pieces for each magazine edition. In charge of making grammatical edits and providing concise and constructive feedback to various contributors. Handled the magazine’s emails from contributors and readers, involving timely responding, relaying key messages from the emails to the team and sending out any information on email. Collaborated with the graphics department to develop and implement visual elements, moving sales up by 50% in the year. JAN 2018- MARCH 2019 RESEARCH ASSISTANT, GRADUATE STUDENTS - Transcribed and translated research for a doctoral student from Gikuyu to English to assist in his anthropological research work. Helped a doctorate student with some media research: photographing newspaper pieces and data entry to code them for chronological cataloguing. EDUCATION SEPTEMBER 2022 M.A. MARRIAGE AND FAMILY THERAPY, UNITED STATES INTERNATIONAL UNIVERSITY - AFRICA Graduated with honors, and scored the top student award, 2022, with a GPA of 3.886. DECEMBER 2016 B.A. PSYCHOLOGY, KENYATTA UNIVERSITY Second Class Honors, Upper Division CERTIFICATIONS - Applied Behavioral Analysis Psychological First Aid SKILLS       Data entry Writing and reporting skills Emotional intelligence ACTIVITIES - Currently involved in a book-writing project. Currently learning Italian 2 MS proficiency Strategic thinking Organizing and scheduling