Lorraine Marie B Gal

Lorraine Marie B Gal

$7/hr
Customer Support Experienced for 17years
Reply rate:
25.0%
Availability:
Full-time (40 hrs/wk)
Age:
45 years old
Location:
Bacolod City, Negros Occidental, Philippines
Experience:
17 years
LORRAI NEMARI EBGAL Dat eofbi r t h:J ul y02,1980 Mobi l e:- Emai l :l or enbel l ez a@gmai l . c om Bac ol odCi t y6100,Negr osOc c i dent alPr ovi nc e,Phi l i ppi nes EDUCATI ONALBACKGROUND ●- Ar c hi t ec t ur alDr af t i ng-LaCons ol ac i onCol l ege-Bac ol odCi t y,PH ●- Bac ol odCi t y,PH Bac hel orofSc i enc ei nAr c hi t ec t ur e-LaCons ol ac i onCol l ege- WORKEXPERI ENCE ● Febr uar y2019-November2022–HSBCEl ec t r oni cDat aPr oc es s i ngPhi l s .I nc .–Mani l a, Phi l i ppi nes Rol e:HumanRes our c eOf f i c er / Cus t omerSer vi c eRepr es ent at i ve/Vi r t ualAs s i s t ant - Fi l i ngc as es ,c at egor i z i ng,f ac tf i ndi ng,dat aent r y,gat her i ngdoc ument sl i keI Ds , medi c alf i l es ,c or r es pondenc e,pr oofofbi l l s ,et c .t or es ol veac er t ai nc as e - Empl oyeer el at i ons ;handl evar i ousempl oyee-r el at edt as kss uc hasc ouns el i ng, r ec r ui t ment ,bac kgr oundc hec ks ,ens ur i ngc ompl i anc ewi t hempl oymentl aws . ● J ul y2018-J anuar y82019-Col l aber a–Cont r ac tWor kerf orHSBC Rol e:HumanRes our c eOf f i c er / Cus t omerSer vi c eRepr es ent at i ve - Pr ovi di ngpol i c i esandEmpl oyeeHandbookgui del i nes ,c omput i nghol i day ent i t l ement s ,endor s i ngc as eswi t hdoc ument sf ort heBenef i t sandPayr ol l Team f orpr oc es s i ng,Pr ovi di ngTeam Admi ni s t r at i ongui det oempl oyees ● Oc t ober2013-Febr uar y2017-HSBCEl ec t r oni cDat aPr oc es s i ngPhi l s .I nc .–Mani l a,Phi l i ppi nes Rol e:Fi nanc i al Advi s or / Cus t omerSer vi c eRepr es ent at i ve - Handl i ngUKbankac c ount s ;debi tandc r edi tc ar dac c ount s ,pr of i l i ng c us t omer sf orper s onall oan,mor t gageandc r edi tc ar dac c ounts etup Peopl eEx per i enc e/ Event sTeam: - Or gani z i ngEvent sf orUKCCDi r ec t ,wel c omi ngnewhi r es ,hos t i ngTeam Manager s ’St r atPl ans ● Dec ember2010-Apr i l2013-ePer f or maxPhi l i ppi nesBPO-BPICent er ,Mani l a,Phi l i ppi nes Rol e:Col l ec t i onsOf f i c er /Es c al at i onOf f i c erf orTar getNat i onalBank/Was hi ngt onMut ualBank Cor r es pondent /Cus t omerSer vi c eRepr es ent at i ve Col l ec t i onsDepar t ment/Es c al at i onsTeam USAc c ount s - Col l ec t i ngl at epayment sf r om debi tandc r edi tc ar dac c ount s - Dees c al at i ngc al l sandgi vi ngc ompens at i onst oac c ounthol der s - Fi l i ng,doi ngbac kgr oundc hec ksf orc r edi thi s t or yandFI COs c or esand r es ear c hi ngFATCA - Res pondi ngt ol et t er sofc ompl ai nt s ,appl i c at i on,r eques t sandot herc us t omer l et t er s s entt oWas hi ngt onMut ual Bank SKI LLS,I NTERESTS Mi c r os of tOf f i c e,Wor d,goodi nmul t i t as ki ng,hast heabi l i t yt oadaptt oanewenvi r onment ,good c ommuni c at i ons ki l l s ,f l uenti nEngl i s h,f l ex i bl e,opent of eedbac kandc or r ec t i ons ,hast heabi l i t yt o wor kunders t r es s ,s el f mot i vat ed,pr oac t i ve,ex per i enc eor gani z i nganevent . Lovesc ooki ng,baki ng,pai nt i ng,r unni ng,gym,bac kpac ker ,t r avel i ng,movi es ,TVShows ,t eac hi ng c hi l dr eni nwr i t i ng,r eadi ng,s i ngi ngandpai nt i ng. CHARACTERREFERENCES: ● Mer c edi t aMul i t HSBCHDPP,Team Manager /Rec r ui t mentTeam- ● Ai l eenMabi l angan Gl obeBr oadbandBus i nes s ,Cus t omerEx per i enc eTr ans f or mat i onManager-
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