LORNA BONIFACIO CELEBRADO
#20 Champaca St., General Santos City, Philippines
Mobile Number: -
E-mail Address:-Skype Name: lorna.celebrado
Skills:
Data management
Calendar management
Website management
Basic graphic editing
Video creation using Animoto and Camtasia Studio
Very familiar with Google Docs and Excel
Have a solid technical support background which enables me to navigate easily with new computer
programs/software
Professional Experience
June 7, 2016 up to present
Farming while taking writing jobs on the side. My sister who was primarily overseeing our farm had
to go back to Canada. In her absence, I took over management of the farm. Currently, we have a
system in place and hired workers that can be trusted so direct supervision can be done over the
weekend.
Remote Assistant for Clara through Upwork
(June 18, 2015 up to June 6, 2016)
Manages the calendars of customers and handles the back-and-forth dialogue to get meetings on
their calendars.
Was promoted to Internal Support resolving issues/mistakes committed by Level 1 assistants,
providing second level of support to customers and escalating to management issues that need
their attention.
Virtual Assistant for Nitin Chhoda (September 5, 2011 up to June 15, 2015)
8D Yacenda Drive, Suite 100
Morris Plains, NJ 07950
Technical and customer support for newsletter online services (3), electronic medical record and
billing software through phone, chat and helpdesk systems.
Software/Integrity testing of electronic medical record and billing systems
In-charge of migrating the patient medical records from their previous system to our system. This
entails analyzing data, data mapping and reorganization. Once data is reorganized and mapped to
the correct fields, uploading data to our system. This has to be done with 100% precision.
Editor-in-chief of newsletter online services
Writing articles for press releases and blogs
Video creation for online courses and newsletter
Powerpoint presentation for coaching events
Transcribing of minutes of webinars
Search engine optimization
Training newly hired staff
Technical Customer Care Representative
Sutherland Global Services – Davao City (February 4, 2010 up to April 15, 2011)
Convergys Corporation – Cebu City (March 24, 2007 to December 15, 2009)
Provided phone support for the technical issues of our clients.
Documentor/Assistant to the Sister-In-Charge (November 22, 1999 to April 12, 2003)
Afro-Asian Migrant Center
Achrafieh, Beirut, Lebanon
Documents cases of Afro-Asian migrant centers and liaise with the Labor Attaché and the
Philippine Consul on how to resolve cases
Executive Assistant to the General Manager and the Vice-President (February 1994 to August 1999)
Ayala Agricultural Development Corporation
Katangawan, General Santos City
Executive Assistant to the General Manager and the Vice-President (June 1990 to December 1993)
Bukidnon Resources Co., Inc.
Diclum, Manolo Fortich
Bukidnon, Philippines
Computer Operator/Assistant to the Director (February 1988 to April 1990)
Sarangani Aquaculture Hatchery, Inc.
Dole Seafood
Bawing, General Santos City, Philippines
Personal Data
DATE OF BIRTH
:
January 18, 1959
AGE
:
58 years old
PLACE OF BIRTH
:
General Santos City, Philippines
NATIONALITY
:
Filipino
CIVIL STATUS
:
Single
RELIGION
:
Roman Catholic
SSS NO.
:
-
TIN
:
-
Education
Collegiate
Adamson University
San Marcelino St., Ermita
Manila, Philippines
1975 to 1981
Fifth Year B.S. in Industrial Engineering
I hereby certify that all the aforementioned information given is true and correct to the best of my
knowledge and belief.
LORNA BONIFACIO CELEBRADO
