Lorna Catherine Manipol

LORNA CATHERINE NEILL - MANIPOL 377 Block 20 Lot 3 La Mediterranea Subd. Dasmariñas, Cavite Contact no:- Email address:- CAREER OBJECTIVE: To be exposed with work experience that enables me to practice and enhance the knowledge and skills I have, and to have an opportunity of building my human relation skills through exposure with different kinds of people. PERSONAL BACKGROUND: Age: Date of Birth: 29 yrs. old November 24, 1987 EDUCATIONAL ATTAINMENT: Tertiary Education: Associate in Computer Secretarial National College of Science and Technology (Graduated March 2007) SKILLS: Keyboarding Skills Stenographic Skills Basic Accounting Skills Computer applications using MS WORD, EXCEL, POWERPOINT, PUBLISHER and MS ACCESS Good Communication and Human Relation Skills ACTIVITIES AND HONORS: 3rd Place Best in Shorthand Inter-Cavite Skills Competition Rogationist College, Silang, Cavite February 23, 2007 3rd Place Secretary of the Year Inter-Cavite Skills Competition Rogationist College, Silang, Cavite February 23, 2007 Champion Stenographer National Stenography-Keyboarding Competition Lucena City, Philippines, November 24, 2006 Dean’s Lister, National College of Science and Technology -) Academic Scholar, National College of Science and Technology -) Business Manager, Philippine Association of Students in Office Administration -) WORK EXPERIENCE: Voice Service Associate (Outbound Call Center Agent) AMDATEX October 22, 2010-January 2013 Korean English Tutor (One on One, Group Study and Online Study) December 2009- January 2012 Inbound Call Center Agent (Dental Insurance Account) Sykes Asia January 2013-September 2013 Advisor (Email Support Representative for Tech and Customer Service Assistance) Xerox September 2013 – July 2014 Tier Two Customer Service Representative (Life Insurance Account) Sykes Asia August 2014 – May 16, 2016 Currently working as a part time Virtual Assistant handling Lead Generation and Social Media Marketing and an On-Call Telephone Interviewer. I hereby certify that the above information is true with the best of my knowledge. ________________________ LORNA CATHERINE NEILL-MANIPOL