Lori Simonelli

I have been in a customer service role for over 20 years! I have worked for many companies as a sales representative and have been in a management position for the last 10-12 years. I have extensive experience with quality assurance and call monitoring, script writing and training for new and existing agents.

I believe that my enthusiasm, my adaptability and my prior experience in the aforementioned roles, make me a great candidate in any customer service environment.