Lorenzo Raymund S. Belleza III
Lizares Extension, Barangay 40, Bacolod City-Mobile #-
Professional Summary
An experienced customer service representative who is dedicated, passionate, and skilled especially in handling multi-functional tasks and administrative work. Well trained in customer service as well as dealing professionally with clients. Expert in handling chat support related tasks and inbound & outbound calls with an experience from 3 of the most known call centers in Bacolod. Committed to deliver high quality of work and reports with little supervision. Open to learn new procedures so as to enhance my working skills and ethics.
Educational Background
2004 – 2008 University of Negros Occidental Recoletos
Bachelor of Science in Hotel and Restaurant Management
Job Experience
December 2008 – July 2009Customer Service Representative for Motorola
Teleperformance Inc.
G & 2nd Floor Luxur Place
Magsaysay Ave. - Cor. Lacson Sts., Bacolod City
September 2010 – May 2013 Technical Support and Customer Service Representative for Time Warner Cable Convergys Philippines Services Corp.
One San Parq
Lacson St., Mandalagan Bacolod City
July 2014 - April 2015Technical Support Representative for Telstra
Teletech Bacolod
Robinsons Cybergate H.A. money changer, Bacolod, 6100, Negros Occidental
July 2015 - February 2017Chat Support SpecialistEngage To Sell
www.Engagetosell.comHomebased Job
March 2017 – August 2018Customer Service Representative
Shorecloud Inc.
A. Chan Building, Lacson Street, Bacolod, 6100,
Negros Occidental
September 2018 – August 2019Customer Service Representative for Wellcare
Ubiquity Global Services
CyberCentre Bld., Corner Lacson & Hernaez Sts.,
Bacolod, 6100, Nergos Occidental
References
John Clifford P. Salugsugan, PhD
Dean, College of Business and Accountancy
UNO-Recoletos
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Mr. Frederick T. Pe
General Manager
Jaunts and Journey’s Travel Centre
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Mr. Eric John Espinosa
Team Leader
Convergys Bacolod Services Corp-
Mr. Wendell Polvorido
Team Leader, Telstra
Teletech Bacolod-
Mr. Gabriel BraulioTeam Leaderwww.Engagetosell.com-