LORENZFELIX P. BUCAGO
Blk 15 Lot 5 Gabriela Silang St. NCE Subd.
Commonwealth Ave. Quezon city.
Mobile no-
Email-address:-
EDUCATIONAL BACKGROUND:
Masters:
University of the Philippines,
Diliman Q.C Philippines
B.A Multimedia Studies
June 2010 – Dec 2010
Bachelors Degree: University
of the Philippines, Diliman Q.C
Philippines
BA Political Science-
CERTIFICATIONS: Apple
Product Professional Microsoft
Office 2007 Level
JOB EXPERIENCE:
SALES HEAD
ExpressPay Inc.
6F Jafer Place, Eisenhower Street Greenhills, San Juan City
December 2016 – Present
DUTIES AND RESPONSIBILITIES
Handles the entire sales team function
Prepare sales team’s budget
Generate reports for the entire sales team
Report all valuable information to the Senior Management Team
Member of the Senior Management Team
SALES MANAGER
Elev8 Media Inc.
6F Vernida IV Bldg., 128 LP Leviste St. Salcedo Village Brgy. Bel-Air Makati City
December 2014 – November 2016
DUTIES AND RESPONSIBILITIES
Allocating tasks to staff.
Ensuring the performance of the staff is of a high standard.
Reporting to higher management.
Handles 4 Account Managers.
Discussing and resolving problems.
Carrying out performance reviews.
CURRENT CLIENTS
Globe Telecom Inc. (Direct) – Working with them for 2 year now.
Alveo Land Corp. (Direct) – Working with them for 2 year now.
Megaresto Group – Yakimix (Direct)
Pacific Apex Food Ventures Inc. – Vikings (Direct)
Zenith Optimedia (Agency)
ACCOUNT MANAGER
Elev8 Media Inc.
6F Vernida IV Bldg., 128 LP Leviste St. Salcedo Village Brgy. Bel-Air Makati City
May 2014 – November 2014
DUTIES AND RESPONSIBILITIES
Creating a portfolio of client accounts and monitoring the ongoing activities
related to them.
Managing, reviewing progress and delivering the client’s advertisement projects.
Scheduling meetings with the clients as well as informing them about the current
work status of their projects.
Acquiring and establishing relationships with new clients.
Monitoring work performance of colleagues and setting sales targets.
Exceeds the annual sales quota.
SEO SALES CONTENT ARCHITECT
Equinox Virtual Solutions
M2, JRE Building, Rizal Street, Daraga, Albay, Philippines 4501
October 2012 – July 2013
DUTIES AND RESPONSIBILITIES
• Develop creative pitches to customers.
• Develop a point of view in support of your customer and direct a creative team to
deliver it.
• Review and subjectively provide feedback to the creative team.
• Manage multiple projects at once and juggle the requirements of each in realtime.
Own end-to-end campaign production: coordination of creative and research
development, campaign setup, and deployment of marketing emails on an ESP
platform.
Extensive coordination with Engineering, Research Managers, and Data
Analysts.
SALES AND MARKETING MANAGER
Pre Press International-th Floor BB Tower Asoke (Sukhumvit 21 RD.), Asoke, Bangkok
Thailand
May 2011 – September 2012
DUTIES AND RESPONSIBILITIES
• Accomplishes marketing and sales human resource objectives by recruiting,
selecting, orienting, training, assigning, scheduling, coaching, counseling, and
disciplining employees; communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions and planning.
• Achieves marketing and sales operational objectives by contributing marketing
and sales information and recommendations to strategic plans and reviews;
preparing and completing action plans; implementing production, productivity,
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quality, and customer-service standards; resolving problems; completing audits;
identifying trends; determining system improvements; implementing change.
Accomplishes marketing and sales objectives by planning, developing,
implementing, and evaluating advertising, merchandising, and trade promotion
programs.
Identifies marketing opportunities by identifying consumer requirements;
defining market, competitor's share, and competitor's strengths and
weaknesses; forecasting projected business; establishing targeted market
share.
Improves product marketability and profitability by researching, identifying, and
capitalizing on market opportunities; improving product packaging; coordinating
new product development.
Provides information by collecting, analyzing, and summarizing data and trends.
Protects organization's value by keeping information confidential.
Accomplishes marketing and organization mission by completing related results
as needed.
OUTBOUND SALES REPRESENTATIVE
Acquire Asia Pacific Inc
LG-C Left Wing Lower Ground Floor,
Worldwide Corp. Centre, Shaw Boulevard, Mandaluyong City
July 2010 – April 2011
DUTIES AND RESPONSIBILITIES
• Handled outbound sales call for an Australian telephone company.
• We call businesses to offer a cheaper call rate and better service. Also, we do
post sales like billing issues, technical problems and upgrading their service.
SALES EXECUTIVE REPRESENTATIVE
OSRP LLC
2/F Edsa Central Pavilion Bldg. Mandaluyong City
November 2009 – July 2010
DUTIES AND RESPONSIBILITIES
• Account that I handled was an Apple certified reseller online store.
• I did both inbound and outbound sales.
• Handle customer needs and requirements.
• Respond to customer inquiries and resolve it.
CUSTOMER SERVICE REPRESENTATIVE
Etelecare Global Solutions
2/F CyberOne Bldg.Eastwood, Libis
November 2008 - November 2009
DUTIES AND RESPONSIBILITIES
• Accounting software account. Helping them to register their software and we will
also provide them other services of the company and ask for what other things
that they need to do with the software. Basically, it is an up selling sales account.
CUSTOMER SERVICE REPRESENTATIVE
PARLANCE System Inc. ePLDT
ePLDT Ventus, Libertad Mandaluyong
October 2007 - November 2008
DUTIES AND RESPONSIBILITIES
• Handled outbound calls. Conduct regular sales calls on prospective clients to
sign up with the company’s services, stay up to date with new product and
promotion and emerging market trends to enhance sales activities.
• Assist customers with on-line ordering thru chat service. Advice customers on
the features and the benefits of the promotion, products and services.
• Handled inbound sales. Identifies and handles customer inquiries, resolve
customer concerns, help customers decide to buy company’s product and
service and maintain customer satisfaction.
TECH AND SALES OFFICER
Villman Computer System Inc.
SM North Edsa Q.C.
August 2006 - October 2007
DUTIES AND RESPONSIBILITIES
• Manages all daily business operations and resolves operational issues.
• Build the business by attaining sales targets, excellent customer service at all
times.
SPECIAL SKILLS:
Gained valuable service – oriented experience at a fast paced, high volume business
Acquired expertise in customer service
Good interpersonal and communication skills
Supervisory skills
Goal oriented, team player and has a deep passion for customer service
Highly service oriented and committed
PERSONAL INFORMATION:
Birth Date : September 28, 1987
Age : 28
Sex : Male
Language Proficiency: English and Filipino
CHARACTER REFERENCES:
Gabriel Busmente
Etelecare Global Solutions, Team Leader-
Rita Carmela Santiago
Rita Ritz Bakehouse & Food Products, Operations Manager-
Wade Lueders
Equinox Virtual Solutions, Sales Director-
Jennifer Yee
Consumers Media Network, Offshore Director-
